Critical Infrastructure Portfolio Engineer Field Engineering

AWS Infrastructure Services owns the design planning delivery and operation of all AWS global infrastructure. In other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

The Data Center Field Engineering Team is the engineering owner for the lifecycle of AWS data centers. This includes supporting new designs/innovations through data center endoflife with a focus on root cause analysis of failures capacity and availability improvement and optimization of the existing fleet.

As a Field Engineering Portfolio Engineer you are an exceptionally strong communicator both written and verbally. You will lead multidiscipline and highly technical teams. You will have experience of working in a complex engineering environment and will have worked on increasingly complex projects in multiple disciplines. Your experience includes data center MEP infrastructure technologies including HVAC power distribution systems and controls. You will generate and maintain enhanced reporting meaningful KPIs and process/automation improvements to ensure team efficiency and visibility of the portfolio efforts to critical stakeholders and leadership.

You will partner with other engineering teams operations staff and project /delivery teams regularly. You will make strategic decisions regarding specific projects and overall program direction. You will be capable of connecting longterm strategies with rapid growth patterns of AWS as well as guide specific operational needs of the business.

You must be adept at identifying and communicating upcoming risks issues and bottlenecks as well as be instrumental in resolving those issues often cross multiple departmental boundaries to achieve your goal. You must possess a strong sense of organization communication and team building skillsets that foster robust working relationships for both internal and external stakeholders.

Key job responsibilities
Manage fleetwide MEP availability solutions that require coordination across organizational boundaries in order to succeed.
Understand both technical and business components of availability solutions to drive alignment and implementation plans between engineering operations procurement legal finance and other partner stakeholder teams.
Full lifecycle ownership from availability risk identification to global fleetwide resolution.
Develop complete standards and processes for tracking reporting and closure of risks.
Prepare narratives for executive leadership with recommendations which articulate decision points relative to cost timing and strategic tradeoffs.
Capture share and leverage technical program management best practices with other product and program managers in Data Center Engineering.
Learn and understand the AWS data center lifecycle specific to Data Center Engineering globally.

A day in the life
Amazons vision is to be the worlds most customercentric company and this role is key to that vision. As a Field Engineering Portfolio Engineer you will be leading teams to optimize the Field Engineering portfolio to meet everevolving customer needs as we continue expanding our data center fleet to hyperscale. As an ideal candidate you:

Possess strong Engineering Judgement and are able to provide recommendations despite uncertainty
Are detail and data oriented
Have experience managing engineering projects.
Build trust and relationships with different stakeholders (e.g. Operations Commissioning Construction and Design)
Up to 10 travel expected.
Have fun and work hard!

Each day you will interact with different teams responsible for all aspects of the data centers. You will prioritize your activities to support data center capacity availability and safety focusing on the actions that are most impactful. You will have the opportunity to work on projects locally and globally.

If you meet these qualifications exude passion and enjoy the challenge of innovative projects at hyperscale this job is for you!

About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employeeled affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledgesharing mentorship and other careeradvancing resources here to help you develop into a betterrounded professional.

Work/Life Balance
We value worklife harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud

Bachelors Degree in Electrical Engineering Mechanical Engineering or equivalent experience.
3 cumulative years of experience with industrial or commercial engineering or project management in Mission Critical facilities including but not limited to: data centers power generation oil / gas facilities. (Experienced Project Manager/Engineer)
Experience with global portfolio/program management working with cross functional teams
Possess excellent communication and writing skills attention to detail and high quality standards


Basic understanding of both mechanical and electrical equipment/design related to data centers (Including but not limited to: uninterruptable power supplies diesel generators electrical switchgear power distribution units variable frequency drives automatic/static transfer switches chillers aircooled and watercooled pumps cooling towers heat exchangers CRAHs air economizers etc...
EPMS/SCADA/BMS Controls system experience (software and/or hardware)
Experience developing continuous improvement processes including KPIs/SLAs runbooks and reporting mechanisms
Ability to develop solutions and execute plans on complex projects
Previous ownership of fast track design/build projects and or multiple significant upgrade projects
Experience with data visualization (Tableau Quicksight) and data processing/modeling (SQL Python)

Acknowledgement of country:
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

IDE statement:
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation disability age or other legally protected attributes.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.