District Manager Retail

Starting Pay: $103k/ Year

Position Description:

Responsible for the oversight leadership and achievement of results for multiple Retail Store locations. Directs all aspects of daily operations; leading the team and driving the business. Provides strategic vision leadership and general management skills for both short and longterm success. Key responsibilities include store operations financial management human resources control of inventory and training & development. Maintains controlrelated standards and procedures. Builds and retains motivated high performing teams through effective leadership of line management.

Essential Duties and Responsibilities:
1. Financial Sustains growth through financial stewardship & fiscal responsibility.
Executes retail operations plan to achieve required targeted growth in daily monthly quarterly and yearly goals for profit revenue and production for multiple Retail Store locations.
Spends time in the stores with retail teams and customers to understand and identify business critical issues in order to ensure the alignment of tactics and strategies.
Coordinates with Store Managers to define objectives and goals by constantly developing innovative and cost effective product generation; monitors product levels daily to achieve bottom line sales budget against targets.
Works with the Regional District Director to generate ideas about future retail activities to ensure a cutting edge strategy; maintains uptodate knowledge of the market place competitors and trends.
Partners with Retail Leadership to facilitate the annual budget process.

2. Customer & Community Collaborates with customers to understand and deliver customers needs & expectations.
Partners with HR Business Partners to ensure people management goals are achieved and issues are satisfactorily resolved.
Ensures store locations deliver excellent customer service to donors and customers.
Ensures store locations are clean wellkept and reflect the Goodwill brand appropriately.
Partners with community businesses and organizations to promote Goodwill mission.
Serves as a Goodwill ambassador to the community.

3. Operational Excellence Implements strategies to maximize resources and infrastructure.
Ensures that store leadership is welltrained and fulfill their duties and responsibilities.
Coordinates efforts among locations to allocate donations team members and leadership to maximize area performance.
Ensures the district complies with all policies and procedures relating to Security Health and Safety; influences any changes necessary to meet statutory requirements ensuring minimum risk to team members and the business.
Must have reliable transportation to visit each location regularly (at least once a week) to teach train and inspire.
Partners with support areas (Asset Protection Human Resources Safety Finance etc. to further business goals and ensure compliance with applicable policies procedures and regulations.

4. Team Goodwill Promotes a culture that embraces growth & development to meet the needs of our team.
Leads the district in building a strong sales management culture; spends time coaching store leadership identifying skills and opportunities for development; provides advice and guidance on issues. Identifies top talent through interviews and hiring to ensure the organizations capability to deliver on its goals.
Responsible for performance management (coaching discipline performance improvement plans and annual reviews) staffing compensation and development of Store Managers.
Ensures that store leadership effectively manages performance of team members.
Models Goodwill Core Values Trust Collaboration Engagement Ownership and Innovation.
Plays critical role in driving company culture change efforts and change management processes.
Coordinates efforts with various Goodwill divisions as needed.

Performs other related duties as assigned.

Key Competencies/Enabling Attributes:
I. Leading Your People: Effectively engages and inspires others to become proud members of Goodwill by being a role model in every action and interaction.
Acquires and Retains Top Talent Creates and motivates the highest quality workforce to ensure GCNA becomes a bestinclass organization.
Fosters a Foundation of Trust Establishes an environment of trust and respect that inspires high engagement.
Builds Diverse Partnerships Develops strategic partnerships inside and outside the organization to support the GCNA vision and brand.

II. Leading Performance: Delivers high performance results through effective decisionmaking planning and to exceed customer expectations.
Manages Performance and Results Develops and executes plans that drive accountability for operational success.
Makes Sound and Timely Decisions Models managerial courage business acumen and discernment to make sound decisions that positively impact business results.
Surpasses Customer Expectations Establishes an attitude and commitment to wow the customer.

III. Leading the Business: Possesses the knowledge and expertise to lead the operations deliver results control budget & drive business growth.
Applies Business and Financial Reasoning Understands how the teams performance and financials contribute to the success of the GCNA Mission.
Acts Strategically Develops distinctive strategies to achieve competitive advantage and translates a strategic vision into specific objectives and action plans.
Embraces Change and Innovation Establishes an environment that anticipates and embraces change.

Minimum Qualifications (Education Experience Skills):
3 years work experience in Retail Management within a multiple store organization and Retail Buying preferably thrift or any combination of education and experience which would provide the necessary knowledge skills and abilities to meet the minimum qualifications to perform the essential functions of this position.
Must have experience in development and growth of a retail store chain.
3 years of experience with Retail Inventory POS Computer System preferred.
5 years of supervisory experience as well as developing and managing business operations preferred.
Proficient in Microsoft Office Suite.
Valid Arizona drivers license and clean MVR.
Ability to pass a background check and drug screen where applicable for position.

You will be eligible for a comprehensive Total Rewards package 1st of the month following 60 days of employment that includes the following:

• 5 Medical Plans
• Employer Funded Health Reimbursement Account (HRA)
• 3 Dental Plans
• Vision Plan
• 401K
• Employer Paid Life Insurance
• Employee Assistance Program (EAP)
• Paid Time Off; Sick and Vacation
• Paid Holidays
• These are just a few highlights of our key benefit offerings!

Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals Strengthening Families and Building Stronger Communities. Goodwill provides nocost career development training and education services to help individuals build a better life for themselves and their families. Our core values are Trust Collaboration Engagement Ownership and Innovation. Everything we accomplish as a team is centered around these core values. Together we create an inclusive and welcoming environment for each other. With stores conveniently located near you you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond.

Goodwill of Central and Northern Arizona is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race e.g. hairstyles) color religion sex (including pregnancy and related conditions sexual orientation or gender identity) national origin disability military status age genetic information or any other category protected by applicable federal state and local fair employment practice laws.

Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Central and Northern Arizona atoption 6 or if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act.

For questions about your application or employment with Goodwill of Central and Northern Arizona please contact our Candidate Support Line atoption 5.

PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley Inc. (GCNA/GIMV) are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email text and social media. The imposters are creating misleading email accounts conducting remote interviews and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses which contain @goodwillaz or @gimv to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV please verify the domain of the senders email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam please visit the Department of Homeland Securitys Cyber Smart website to learn how to report it.