Receptionist
Receptionist
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Job Description
Receptionist
Salary: 25236.60 per annum plus company benefits
Location: Bristol BS2 0PS
Contract: Full Time permanent
Shifts: 37.5 hours per week Monday Friday 1 hour unpaid lunch break rotational shifts between the hours of 8:00 am 16:30pm occasional cover may be required around the hours of 8.00am 17.30pm.
Work model: The Reception role will be based fully onsite at our exciting brand new office in Bristol.
Williams Lea seeks a Receptionist to join our team!
Williams Lea is the leading global provider of skilled technologyenabled businesscritical support services with longterm trusted relationships with bluechip clients across investment banks law firms and professional services firms. Williams Lea employees nearly 7000 people worldwide who provide efficient business services at client sites in often complex and highly regulated environments from centralised Williams Lea onshore facilities and through best cost company offshore locations.
Sound good so far Then this is the perfect position for you and you are just the individual that we are looking for!
Purpose of role
The Receptionist is the first point of contact for visitors calling or visiting our clients office and is a brand ambassador. This role involves welcoming clients and visitors to the office being approachable and create a positive first impression. Duties will also include handling switchboard calls organising and offering administrative support to the firm. Every task which is undertaken must be delivered with an exceptional customer service approach.
Its key you will have the ability to easily build rapport with people. Deal with urgent tasks in a timely and effective manner and the ability to multitask is important for this position. This is a handson role and will involve working alongside team members to deliver the overall service.
Key responsibilities
- Provide a high quality of service to staff and guests as a Williams Lea service provider exceeding their expectations and delivering an appropriate outcome to all queries
- Welcome visitors with a high standard of customer service signing in guests and issuing access cards with prior authorisation
- Delivering a high quality standard of corporate service including arranging client meetings and events
- Managing onsite car parking for clients and visitors
- Dealing with booking taxis for business use for staff and visitors.
- Providing IT equipment support working closely with other departments
- Working extremely closely with the hospitality team to ensure a smooth running of daily requests showing flexibility and willingness to support colleagues and take on additional duties if required
- Liaising with the Office Services team for training materials and printing needs for seminars to ensure a prompt start for training events
- Dealing with administration tasks
- Dealing with telephone and email enquiries in a timely manner
- Action any requirements for hospitality including ordering catering and setting up in the meeting room at the required times
Personal attributes
- Reception experience is essential
- Fluent written and spoken English
- A team focused attitude
- Experience using switchboard
- A natural passion and desire to make every visitor smile
- A committed attitude and dedication to creating a memorable guest experience
- Experience using email and Microsoft packages
- Excellent personal presentation
Rewards and Benefits:
We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your wellbeing we offer a comprehensive benefits package including but not limited to:
- 25 days holiday plus bank holidays
- Salary sacrifice schemes retail vouchers including our TechScheme which can be used on a range of gadgets such as Smart TVs laptops and computers or household appliances.
- Life Assurance
- Private Medical Insurance
- Dental Insurance
- Health Assessments
- Cycletowork scheme
- Discounted gym memberships
- Referral Scheme
You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable challenging and rewarding career with future career development prospects!
Equality and Diversity
The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age disability gender reassignment marriage and civil partnership pregnancy and maternity race (which includes colour nationality and ethnic or national origins) religion or belief sex or sexual orientation (each of these being a protected characteristic in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness fairness and transparency.
If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at .
Employment Type
Full-Time
Key Skills
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