Site Reliability Engineer
Site Reliability Engineer
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Salary Not Disclosed
1 Vacancy
Job Description
We are seeking a highly skilled and motivated Site Reliability Engineer (SRE) to join our dynamic Manulife Bank Service Delivery Management (SDM) team. The SRE will be responsible for ensuring the reliability availability and performance of our systems and services. This role involves working closely with development and operations colleagues to build and maintain scalable and resilient systems.
Key Responsibilities:
Design implement and maintain infrastructure and tools to support the reliability and scalability of our services.
Collaborate with development colleagues to ensure that applications are designed with scale and reliability in mind.
Monitor system performance and solve issues to ensure high availability and performance.
Develop and maintain automation scripts and tools to improve operational efficiency.
Participate in oncall rotations to provide 24/7 support for critical systems.
Implement and handle disaster recovery and business continuity plans.
Conduct root cause analysis for incidents and implement corrective actions to prevent recurrence.
Qualifications:
Postsecondary education in Computer Science Engineering or a related field.
2 to 5 years experience as a Site Reliability Engineer or similar role in a fastpaced environment.
Solid understanding of cloud platforms (e.g. AWS Azure Google Cloud) and containerization technologies (e.g. Docker Kubernetes).
Proficiency in scripting and automation using languages such as Python Bash or similar.
Experience with monitoring and logging tools (e.g. New Relic Grafana ADX).
Experience with Power Platform tools; in particular Power BI.
Experience with ITIL and Agile methodologies.
Excellent problemsolving skills and attention to detail.
Strong communication and collaboration skills.
Preferred Qualifications:
Experience with CI/CD pipelines and tools (e.g. Jenkins Github).
Familiarity with security protocols and compliance standards.
Knowledge of networking and security protocols.
What motivates you
You obsess about customers listen engage and act for their benefit.
You think big with curiosity to discover ways to use your agile approach and enable business outcomes.
You thrive in teams and enjoy getting things done together.
You take ownership and build solutions focusing on what matters.
You do what is right work with integrity and speak up.
You share your humanity helping us build a diverse and inclusive work environment for everyone.
What can we offer you
A competitive salary and benefits packages.
A growth trajectory that extends upward and outward encouraging you to follow your passions and learn new skills.
A focus on growing your career path with us.
Flexible work policies and strong worklife balance.
Professional development and leadership opportunities.
Our commitment to you
Valuesfirst culture: We lead with our Values every day and bring them to life together.
Boundless opportunity: We create opportunities to learn and grow at every stage of your career.
Continuous innovation: We invite you to help redefine the future of financial services.
Delivering the promise of Diversity Equity and Inclusion: We foster an inclusive workplace where everyone thrives.
Championing Corporate Citizenship: We build a business that benefits all partners and has a positive social and environmental impact.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer
At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancyrelated conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .
Primary Location
Working Arrangement
Salary range is expected to be between
$71925.00 CAD $119875.00 CADIf you are applying for this role outside of the primary location please contact for the salary range for your location. The actual salary will vary depending on local market conditions geography and relevant jobrelated factors such as knowledge skills qualifications experience and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
Manulife offers eligible employees a wide array of customizable benefits including health dental mental health vision short and longterm disability life and AD&D insurance coverage adoption/surrogacy and wellness benefits and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays vacation personal and sick days and we offer the full range of statutory leaves of absence. If you are applying for this role in the U.S. please contact for more information about paid time off provisions.
Employment Type
Full-Time
