Senior Risk Manager Trustworthy Shopping Experience
Senior Risk Manager Trustworthy Shopping Experience
Posted on :
09-04-2025
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1 Vacancy
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Job Description
Position available in Luxembourg Munich or Milan.
Are you passionate about building customer trust and protecting online shoppers Join our team as a Senior Risk Manager for a key customer trust feature in Amazon stores worldwide. Youll play a crucial role in safeguarding our product pages and enhancing the shopping experience.
In this position youll collaborate with multiple teams to lead compliance related positive changes in our product. You will drive the implementation of compliance initiatives to ensure adherence to regulatory requirements and industry best practices. You will lead the identification assessment and monitoring of key risk indicators areas of improvements recommend and implement appropriate action. Your work will directly impact millions of customers ensuring they have a safe and trustworthy shopping experience on Amazon.
Key job responsibilities
Develop and implement strategies for multiple projects monitoring progress against key milestones
Work closely with stakeholders across Compliance Legal Product Global Policy Partners and Business teams to implement compliance requirements
Develop and nurture strategic longterm relationships with worldwide testing laboratories by delivering exceptional partner management.
Lead negotiations with product testing laboratories and onboard them to the program.
As an industry expert provide strategic insights that shape the longterm direction of our partnerships.
Identify new growth opportunities and create unified solutions for scaling program across the organization.
Act as a subject matter expert and key point of contact to support the team in operating within product safety compliance Support external audits reporting and data requests
This position involves travel (up to 20 of the time) primarily within Europe with occasional trips to international locations.
A day in the life
Plan and prioritize tasks to advance ongoing projects
Collaborate with compliance and legal teams to frame regulatory requirements and translate them into business requirements.
Work closely with Global policy product and tech teams to implement necessary changes.
Contribute to a positive team atmosphere through open communication and support
Be a dynamic selfstarter with strong interpersonal skills flexible and motivated to succeed in a challenging environment.
About the team
At Amazon we believe customer trust is paramount. The EU Trustworthy Shopping Experience team works with authorities merchants brands vendors and customers to identify and prevent Selling Partner risk. We also address infringements of intellectual property (e.g. counterfeit trademark copyright) and other abuses in our product catalog.
Bachelors degree or equivalent
Experience building crossfunctional partnerships and influencing stakeholders across the organization to act without having a direct reporting relationship.
Excellent client service and negotiation skills with knowledge of contract law.
Track record in procurement strategy development and implementation.
Experience in compliance auditing risk management product or program management or business management with negotiations and delivering results experience.
Masters degree or equivalent
Experience engaging with regulatory agencies in permit applications or equivalent
Experience developing and implementing of standards policies and programs or equivalent
Experience working with Product Safety and/or Testing Laboratories in EU/UK.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Are you passionate about building customer trust and protecting online shoppers Join our team as a Senior Risk Manager for a key customer trust feature in Amazon stores worldwide. Youll play a crucial role in safeguarding our product pages and enhancing the shopping experience.
In this position youll collaborate with multiple teams to lead compliance related positive changes in our product. You will drive the implementation of compliance initiatives to ensure adherence to regulatory requirements and industry best practices. You will lead the identification assessment and monitoring of key risk indicators areas of improvements recommend and implement appropriate action. Your work will directly impact millions of customers ensuring they have a safe and trustworthy shopping experience on Amazon.
Key job responsibilities
Develop and implement strategies for multiple projects monitoring progress against key milestones
Work closely with stakeholders across Compliance Legal Product Global Policy Partners and Business teams to implement compliance requirements
Develop and nurture strategic longterm relationships with worldwide testing laboratories by delivering exceptional partner management.
Lead negotiations with product testing laboratories and onboard them to the program.
As an industry expert provide strategic insights that shape the longterm direction of our partnerships.
Identify new growth opportunities and create unified solutions for scaling program across the organization.
Act as a subject matter expert and key point of contact to support the team in operating within product safety compliance Support external audits reporting and data requests
This position involves travel (up to 20 of the time) primarily within Europe with occasional trips to international locations.
A day in the life
Plan and prioritize tasks to advance ongoing projects
Collaborate with compliance and legal teams to frame regulatory requirements and translate them into business requirements.
Work closely with Global policy product and tech teams to implement necessary changes.
Contribute to a positive team atmosphere through open communication and support
Be a dynamic selfstarter with strong interpersonal skills flexible and motivated to succeed in a challenging environment.
About the team
At Amazon we believe customer trust is paramount. The EU Trustworthy Shopping Experience team works with authorities merchants brands vendors and customers to identify and prevent Selling Partner risk. We also address infringements of intellectual property (e.g. counterfeit trademark copyright) and other abuses in our product catalog.
Bachelors degree or equivalent
Experience building crossfunctional partnerships and influencing stakeholders across the organization to act without having a direct reporting relationship.
Excellent client service and negotiation skills with knowledge of contract law.
Track record in procurement strategy development and implementation.
Experience in compliance auditing risk management product or program management or business management with negotiations and delivering results experience.
Masters degree or equivalent
Experience engaging with regulatory agencies in permit applications or equivalent
Experience developing and implementing of standards policies and programs or equivalent
Experience working with Product Safety and/or Testing Laboratories in EU/UK.
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect use and transfer the personal data of our candidates.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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