Executive Director Property Operations
Executive Director Property Operations
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1 Vacancy
Job Description
Rice University has engagedRussellReynolds Associatesto assist with this search. For additional information or to nominate qualified candidates please email.To be considered for the position candidates must formally apply viaand must provide a resume and a cover letter that addresses the responsibilities and qualifications of theExecutive Director Property Operationsrole.
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About Rice
Boasting a 300acre treelined campus in Houston Texas Rice University is ranked among the nations top 20 universities by U.S. News & World Report. Rice has a 6to1 undergraduate studenttofaculty ratio and a residential college system which supports students intellectually emotionally and culturally through social events intramural sports student plays lecture series courses and student government. Developing closeknit diverse college communities is a strong campus tradition which is why Rice is highly ranked for best quality of life and best value among private universities.
Rice is also a wonderful place to work. Rice faculty staff and students share values that are essential to our success as a healthy community. Those values guide our decisions and behaviors and shape Rices culture. They come through in how we treat each other and the welcome we extend to our visitors. These values can be recalled simply by our name RICE Responsibility Integrity Community and Excellence.
Position Summary
Reporting directly to the Vice President for Real Estate and Facilities the Executive Director Property Operations will collaborate with the Facilities & Capital Planning (F&CP) senior leadership team to develop and implement efficient processes and high service standards.
This position oversees all operational fiscal planning and personnel activities of the custodial grounds and maintenance teamsan organization of over 150 FTEsdedicated to maintaining repairing and preserving the Rice University campus (over 300 acres and 70 major buildings exceeding 6.5 million GSF). The Executive Director is responsible for developing and executing longrange programs to ensure the effective stewardship of campus buildings and facilities providing a safe and functional environment delivering costeffective custodial grounds and skilled maintenance services and fostering a team culture committed to enhancing the beauty and functionality of the Rice University campus.
As an active participant in the pursuit of departmental strategic initiatives the Executive Director is an essential resource for maintaining continuous campus operations during emergencies. This position works closely with staff faculty consultants contractors and regulatory officials to ensure effective collaboration.
The ideal candidate for the Executive Director Property Operations role is a strategic and resultsdriven leader with deep expertise in facilities management operational planning and team leadership. They have a proven track record of managing custodial grounds and maintenance operations in complex institutional settings demonstrating a commitment to service excellence and stewardship of campus assets.
Forwardthinking and dedicated to continuous improvement the ideal candidate leverages technology and industry innovations to enhance operational efficiency. They are agile and decisive with the ability to navigate dynamic environments while maintaining a focus on strategic priorities.
Above all they are a missiondriven professional passionate about fostering an engaged and motivated workforce upholding the highest standards of safety sustainability and service excellence to maintain and enhance the beauty functionality and longevity of the Rice University campus.
Workplace Requirements
This is an oncampus position requiring all duties to be performed in person at the Facilities & Capital Planning offices Monday through Friday. Per Rice policy 440 work arrangements may be subject to change.
This role is classified as an essential position requiring onsite presence to effectively carry out its vital functions.
This is a fulltime benefitseligible position and the salary will be commensurate with experience and qualifications. *Exempt (salaried) positions underFLSA are not eligible for overtime.
Minimum Requirements
- Bachelors degree in facilities management construction management engineering business public administration or a related field
- Minimum of seven years of increasingly responsible managementlevel experience in facilities management including supervision of multiple direct reports
- Certified Facilities/Property Manager or related professional licenses and/or certifications
Skills:
- Extensive knowledge of soft service delivery and facilities management including custodial grounds and skilled maintenance trades (carpentry paint electrical plumbing and general maintenance)
- Experience with vendor and contract management
- Relevant safety compliance and sustainability experience
- Experience managing a large budget and stewarding university resources effectively
- Strong communication and relationshipbuilding skills with staff at all levels and internal/external stakeholders
- Ability to maintain professionalism and composure in a servicedriven environment
- Strong verbal graphical and written communication skills
- Ability to work effectively in a culturally diverse and inclusive environment while valuing and respecting different perspectives
- Proven success in people development coaching mentoring team building conflict resolution and personnel management
- Experience using performance indicators metrics and service level agreements to assess and improve organizational performance
- Strong knowledge of process improvement and quality management including problemsolving data analysis and the development of costeffective solutions
- Analytical mindset with proficiency in computerized maintenance management systems financial systems general productivity technologies and data utilization methods
Preferences
- Experience working in higher education nonprofits or private firms serving institutional clients
- Understanding of planning design project management and contract analysis/evaluation
- Knowledge of APPA standards and best practices
- OSHA 10 certification
Essential Functions
Service Delivery Leadership
- Provides strategic direction for key operational domains including property operations custodial services grounds and skilled maintenance
- Collaborates with department leadership to set goals and objectives aligned with F&CP and the Universitys mission
- Leads longrange planning efforts to ensure service delivery aligns with organizational objectives
- Develops and implements policies and procedures for maintenance custodial and grounds operations
- Ensures compliance with University state and federal regulations
- Maintains adherence to service level agreements and highquality service delivery standards
- Oversees staff support for campus events and inclement weather responses
- Responds to and assists with afterhours emergencies
People Development and Culture Building
- Directs mentors and coaches staff to foster a collaborative environment focused on best practices quality and sustainability
- Cultivates a work environment where employees feel supported valued and empowered to excel
- Develops professional growth plans and career pathways for team members
- Provides training crossfunctional experiences and certification opportunities
- Fosters a Culture of Excellence through teamwork innovation and service commitment
- Enforces University and F&CP safety policies participates in safety training and ensures safe work practices
- Models and reinforces University core values of Responsibility Integrity Community and Excellence
Operational Excellence
- Sets communicates and tracks progress on longterm goals strategies and performance targets
- Establishes standards and benchmarks for workmanship and service excellence
- Develops and manages departmental budgets and expenditures
- Champions a datadriven approach to decisionmaking leveraging analytics for system performance optimization
- Ensures data integrity and stewardship throughout service delivery processes
- Monitors program performance and provides feedback to drive continuous improvement and accountability
- Builds and maintains effective relationships with faculty staff students academic departments administrative offices and external stakeholders
- Represents the organization in University committees and external groups
Working Conditions
- Ability to climb stairs access restrictive openings and perform emergency procedures
- Use of olfactory auditory and visual senses to inspect buildings and detect emergency alarms
- Access to remote work areas (e.g. crawl spaces roofs service ladders and stairways)
- Lift 35 lbs. or more
- Use of full manual dexterity (e.g. sitting squatting bending kneeling walking and lifting)
- Work indoors 80 of the time and outdoors 20 of the time
Rice University HR Benefits: Mission and Values:Mission and Values Rice University
Rice University is committed to ensuring Equal Employment Opportunity and welcoming the fullness of diversity into our candidate pools. Rice considers qualified applicants for employment without regard to race color religion age sex sexual orientation gender identity national or ethnic origin genetic information disability or protected veteran status. Rice also provides reasonable accommodations to qualified persons with disabilities. If an applicant requires a reasonable accommodation for any part of the application or hiring process please contact Rice Universitys Disability Resource Center ator for support.
If you have any additional questions please email us at . Thank you for your interest in employment with Rice University.
DO NOT APPLY TO THE RICE WEBSITE FOR THIS POSITION. APPLY DIRECTLY WITH RUSSELL REYNOLDS ASSOCIATES. DIRECTLY CONTACT STEVE NEWTON TO APPLY
Required Experience:
Director
Employment Type
Full-Time
