Senior Product Manager - Tech Amazon Key Amazon Key

The Amazon Key InGarage Delivery team is inventing and implementing pioneering initiatives for secure delivery of products and services. We are focused on enhancing our customers experience through next generation technologies and are seeking an exceptional entrepreneurial Senior Product ManagerTech with a technical background to help drive this mission.

As a Senior Product ManagerTech you will help build a product roadmap and a coherent customer experience across an array of applications that will continue to redefine how people manage secure delivery in their life. You will work closely with software and hardware engineering teams program managers user experience designers marketing managers and with other internal Amazon product stakeholders across the company as well as with Keys external network of strategic partners. This role is a great fit for someone who thrives in a dynamic environment and who is sensitive to the diverse perspectives of stakeholders and works with them to resolve differences. Were looking for customer experienceminded entrepreneurs who are passionate about innovating on behalf of customers demonstrate a high degree of product ownership and want to have fun while making history.

It is still Day 1 at Amazon and we need a creative problemsolver with exceptional judgment and the ability to deliver business results under ambiguous circumstances and tight timelines. The ideal candidate has a passion for smart home combined with an established track record delivering breakout software experiences.

A day in the life

Lead endtoend Amazon Key InGarage Delivery customer experience product roadmap and plan
Define the longterm strategy and vision for customers using secure delivery
Work with technical and nontechnical stakeholders to understand and improve product capabilities
Analyze customer feedback and usage metrics to identify pain points and feature improvement opportunities
Build innovative concepts and successfully champion them through senior management and other teams
Drive requirement definition and customer experience design
Define and own the business metrics and KPIs for our products and services
Partner across the Amazon ecosystem to understand their customer needs and influence adoption of new services

About the team
An exclusive Prime benefit Amazon Key InGarage Delivery securely delivers packages inside a customers garage for added protection when a they are away. Weve completed over 60MM ingarage deliveries worldwide and counting! Amazon Key serves as the connective tissue between Smart Home/Devices Logistics Operations and Retail/Shopping. We are a team of inventors and disruptors and we index highly on ownership bias for action think big and deliver results.

About the team
An exclusive Prime benefit Amazon Key InGarage Delivery securely delivers packages inside a customers garage for added protection when a they are away. Weve completed over 60MM ingarage deliveries worldwide and counting! Amazon Key serves as the connective tissue between Smart Home/Devices Logistics Operations and Retail/Shopping. We are a team of inventors and disruptors and we index highly on ownership bias for action think big and deliver results.

5 years of product or program management product marketing business development or technology experience
Experience owning/driving roadmap strategy and definition
Experience with end to end product delivery
Experience with feature delivery and tradeoffs of a product
Experience contributing to engineering discussions around technology decisions and strategy related to a product
Bachelors degree

7 years of end to end product delivery experience
Masters degree

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $136100/year in our lowest geographic market up to $235200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.