We are looking for a Seller Insights Manager to understand key drivers of seller sentiment and translate insights to business partners in order to influence improvements. As an ideal candidate you have a deep understanding of traditional market research methods and best practices. You know when its important to be pragmatic in designing and executing market research and when creativity is needed. Youre also interested in pushing the boundaries of research using agile methods while also pursuing continuous improvement as a means to raise the bar on research practices and build scalable programs and process. You are a passionate researcher with uncanny observational and analytical skills an impressive ability to collaborate with other teams and a relentless determination to do what is right for Amazons customers. You work with minimal direction and move quickly while delivering highquality outputs. You will work on overlapping projects so skill in project management is essential.
Key job responsibilities
Partner with internal partners across Product Marketing Strategic Communications and Community Management to identify the right research opportunities and prioritize research questions based on current knowledge project goals and risks.
Own all aspects of the market research lifecycle (methodology/study design budgeting programming analysis reporting and communication) including regularly consulting with partners on how to use research effectively to drive business impact.
Build scalable and nimble market research solutions and processes
Connect the what with the so what and now what using your own research and other data sources
Communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization.
Drive impact to the business and seller experience as measured by adoption of research findings.
About the team
The Selling Partner Communities (SPC) organization builds lasting connections with and helps drive the success of our Selling Partners. We achieve this by: 1 Providing effective channels for multidirectional engagement with Amazon 2 Fostering an active and helpful community and information exchange among Selling Partners; 3 Understanding Selling Partners perceptions of and being internal advocates to improve their experience selling on Amazon; 4 Ensuring that public perception mirrors the reality that Amazons stores are a great place for Selling Partners to build and maintain a thriving business; and 5 Accelerating and strengthening thirdparty advocacy and partnerships that benefit Selling Partners.
4 years of professional noninternship marketing experience
Experience using data and metrics to drive improvements
Experience with Excel or Tableau (data manipulation macros charts and pivot tables)
Experience building and optimizing multiple simultaneous marketing campaigns
Experience managing or working within crossfunctional marketing and creative teams
Experience in multiterritory campaign management
Experience in digital marketing and content production timelines and process
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit
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Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $70900/year in our lowest geographic market up to $151700/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.