Associate Director Patient Access Solution Program Strategy

At Gilead were creating a healthier world for all people. For more than 35 years weve tackled diseases such as HIV viral hepatitis COVID19 and cancer working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the worlds biggest health challenges and our mission requires collaboration determination and a relentless drive to make a difference.

Every member of Gileads team plays a critical role in the discovery and development of lifechanging scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions and were looking for the next wave of passionate and ambitious people ready to make a direct impact.

We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future you are the key driver in evolving our culture and creating an environment where every employee feels included developed and empowered to fulfil their aspirations. Join Gilead and help create possible together.

Job Description

The Associate Director Patient Access Solutions is a position responsible for the strategic oversight of the Patient Access Solutions HIV Prevention program. This position and team are responsible for the patient/provider experience operational excellence service quality operational efficiency and overall engagement of patient support programs. This role oversees the selection management and quality assurance of thirdparty providers who partner to deliver key patient and access services. This leader needs to be able to design plan and pull through appropriate marketleading programs and support ensuring efficient effective compliant through vendors and manage continuous improvement on an ongoing basis. To do so the candidate will be required to have familiarity with the relevant customer/market needs and solutions through strategy and operations management including a high level of engagement with various internal and external partners with a strong understanding of compliance as it relates to patient support programs.

This role will be responsible for establishing a patient support strategy for each program he/ she/they support including supporting the development and maintaining collateral that is provided to our field teams (i.e. MSLs Nurses Sales and FRM teams etc. healthcare providers managed market customers (i.e. Payers and Specialty Pharmacies) and patients that is in line with brand team objectives. This role will also drive patient access market research and understanding of complex managed market environments to drive strategic improvements to the Gilead patient support programs.

This role will require a seasoned pharmaceutical industry professional with strong knowledge of the HIV Prevention Therapeutic Area; with proven skills accomplished in launching and maintaining patient support programs including design and delivery with strong knowledge of pharmacy medical and buy and bill health care reimbursement practices Copay financial support and its related compliance and regulatory requirements.

It will be imperative that this role work very closely with the Brand and Leadership team to ensure strategic initiatives are well planned executed and maintained. This role is expected to collaborate with cross functional leadership roles including but not limited to:

• FRM and Patient Support Strategy and Operations teams to successfully plan budget and execute new and improved patient support offerings as well as address program enhancements.

• Trade team to ensure effective ongoing communication is in place with contracted Specialty Pharmacies.

• Commercial Legal to review potential patient support program enhancements.

We value a leadership approach that is based and built on an understanding of the facts and potential solutions pertinent to patient support programs. We value a style that is informed by active and thoughtful engagement of our internal and external partners the patients who need our products and various stakeholders that support us in achieving our patient support mission. We desire a leader who can quickly understand the needs of the organization and can adapt to changing and/or challenging conditions at a moments notice.

RESPONSIBILITIES MAY INCLUDE THE FOLLOWING:

• Lead the development and of patient support programs to ensure exceptional customer experience and appropriate compliant operational excellence including designing and developing materials for field teams.

• Manage and provide oversight of dept. budget meeting expected yearly program and project budgets.

• Sets the framework for customer experience and program strategy (inclusive of financial support digital/electronic tools and data needs) and drives both thought leadership and overall of patient support strategy and related tactics.

• Provides the overall patient services strategy for specific assigned therapeutic area in collaboration with brand partners.

• Design and launch the development and implementation of optimal patient support strategies and ongoing assessment of the suitability of those strategies (in compliance with good governance that aligns with corporate guidelines)

• Use of specific analytical tools and support systems that may be utilized to effectively manage programs vendors and account relationships.

• Effective and collaborative working relationships with external business partners including patient services/Hub vendors specialty pharmacies consultants and data analytics vendors as well as internal departments such as Marketing Analytics Training Compliance Medical Regulatory and Legal

• Liaise with leadership teams Brand Field Sales Managed Markets Account Managers and Trade Account Managers

• Works collaboratively with patient support leadership to ensure program visions and objectives are upheld while still supporting individual brand team objectives.

Basic Qualifications:

• Bachelors Degree and 10 years experience or Masters Degree and 8 years or PhD and 2 years

Preferred Qualifications:

• BS/BA along with 10 years of related experience in the pharmaceutical medical device or biotech industry.

• Prior leadership roles in Patient Services or other relevant market access service delivery function with comparable types of programs

• Prior experience in long term strategy and

• Experience managing vendors including consultants agencies of record and thirdparty data suppliers.

• Indepth knowledge of health care reimbursement practices services technologies and related compliance and regulatory requirements.

• Capable of engaging senior management on patient services customer experience and financial matters.

• Experienced proven people management skills leading patient Access teams; including leading without direct authority.

Expected Competencies:

• Dealing with ambiguity

• Proven experience developing and fully executing patient access programs.

• Exceptional written verbal and presentation skills

• Vendor Management

• Building and leading teams

• Leading without authority

• Project management

• Strategic planning and

• Analytical thinking and problem solving

• Comfortable with data analytics and presentation of findings

• Financial budget management

• Effective organizational management

• Strong negotiation skills

• Strong organizational skills; attention to detail

• Proficient competency using Word Excel and PowerPoint

• Ability to multitask and manage multiple parallel projects.

• Ability to work with minimal supervision.

The Gilead Difference

Everyone at Gilead is motivated by our overarching mission to discover and deliver innovative therapies that improve patient care in areas of unmet medical needs. But its just what we do that gives us an edge its how we do it. We expect everyone at Gilead to lead by example guided by our core values:

• Integrity Doing Whats Right

• Inclusion Encouraging Diversity

• Teamwork Working Together

• Accountability Taking Personal Responsibility

• Excellence Being Your Best

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Eligible employees may participate in benefit plans subject to the terms and conditions of the applicable plans.

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