Learning and Development Adviser
Learning and Development Adviser
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Job Description
Looking for a new challenge
Take a look at our current vacancies. If you see a vacancy that is right for you we encourage you to apply!
Learning and Development Adviser
Are you passionate about employee growth become our new Learning and Development Adviser and transform the way we learn and develop as an organisation.
Contract: 12 Month FTC
Working hours: 35 hours per week is full time. Where possible we are open to considering part time/flexible working patterns. Please let us know in your application your desired working pattern.
Salary: 33000
Reporting to: Learning and Development Manager
London docklands
Our permanent hybrid policy sees us all working at least four days across a fortnight in the office.
Working as part of a small team youll be responsible for supporting the design development and implementation of high quality high impact and collaborative face to face blended and digital L&D solutions.
Key responsibilities
Working with colleagues across the organisation to support them in building skills and capability
Owning key relationships with stakeholders building trust and using good questioning techniques to identify needs
Supporting the development and delivery of internal programmes. Such as core management and leadership development pathways
Dealing with sponsorship requests that come through and ensuring they are in line with policy and role requirements
Managing external partnerships including working with external suppliers to build and source best in class L&D products and services promoting and helping to build an inclusive working environment
Reviewing the training which is currently offered within the service and ensuring that it is fit for purpose including induction externally delivered content and digital learning packages
Corporate Induction organising delivering and updating aspects of the Corporate Induction Programme
Working with the HR support function to deliver learning admin requirements
Being the first point of contact for L&D queries across the organisation
Completing procurement and data protection processes for contract renewal or projects
Analysing key data from workday and surveys to inform decisions
Being the driver of our future careers supporting with apprenticeships programmes and our offering
Planning scheduling and organisation of key L&D events
To be considered for this role youll need to show us that youve got the skills and capabilities. Youll have to meet the following minimum criteria:
Minimum Criteria
Experience of working in a learning and development environment
Experience in managing L&D projects
Being able to work autonomously
Proven experience of meeting deadlines and managing time efficiently
Desirable Criteria
We would also like you to have the following skills:
Great organisational skills to deliver learning solutions to high standards and on ability to be flexible and adaptable
Knowledge of utilising HCM/HRIS/LMS/LXP platforms to drive learning
Workday experience
Why Financial Ombudsman Service
We are a values led organisation. Our values define our culture influence our decisions and underpin our vision and strategy. They set out how we play our PART through Purpose Ambition Respect and Trust. You can learn more about our values here: also offer an attractive competitive salary and flexible benefits to suit our people. Heres a list of some of the many benefits and perks you can get for working with us:
25 days holiday entitlement with the option to buy extra or sell days
Generous pension
Employer provided benefits such as Private medical insurance virtual GP Critical illness cover Life assurance cover to name a few
Choice of voluntary benefits including Technology scheme Cycle to work scheme Willwriting service amongst others
Employee Assistance Programme
Extensive opportunities for personal and career development
Fully equipped onsite gym open 24 / 7 (London office only)
Extensive Wellbeing resources including onsite therapists (London office only)
Beautiful and bright London office looking over the Thames and near to mainline stations
Our employee led networks do fantastic work in educating and raising awareness across a range of experiences and support us in being an inclusive employer and a great place to work. You can get involved too!
How do I apply
Please apply by uploading Your current CV alongside a supporting statement (no more than 500 words) if you wish to include one
Applications need to be submitted by 23:59 Wednesday 16th April 2025
We welcome internal applications. You must have passed prohibition be meeting or exceeding expectations and have no warnings or development plans currently in place.
Successful candidates will be invited to a telephone call with a member of the Talent Acquisition team
Due to high application numbers this advert may end earlier than the date specified so please dont delay and apply now!
A full job profile is available on request and will be provided to candidates shortlisted to the first stage of the assessment process.
Were proud to be an inclusive employer
We view diversity as fundamental to our success and welcome applications from underrepresented groups across all communities.
Were committed to being a great place to work attracting and developing people from the widest possible range of backgrounds. We want everyone to perform at their best and feel able to be themselves. We understand that if were diverse and inclusive well better understand different perspectives which is fundamental to our job resolving financial complaints.
We welcome applications from Black and other ethnic minority candidates and female candidates for all positions and particularly so for senior leader positions as they are underrepresented within the Financial Ombudsman Service at this level.
We are proud to be a Disability Confident Leader. This means that we will put disabled candidates entering under the scheme through to the next stage of the recruitment process should they meet the minimum criteria for a role. A minimum criterion needs to be measurable from reviewing a candidates CV/supporting statement. Exceptions may apply if due to the volume of applications we are not able to interview all eligible candidates who qualify under the scheme. If you would like to speak to a member of our team about any reasonable adjustments you need please email and let us know your preferred method of contact.
Find out more
Check out below channels to find out more about everyday life at the Financial Ombudsman Service and dont forget to follow us while youre there!
LinkedIn: Financial Ombudsman Service
Our careers page: luck with your application!
Required Experience:
Unclear Seniority
Employment Type
Full Time
