Logistics Inventory Fulfillment Coordinator
Logistics Inventory Fulfillment Coordinator
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Job Description
Position Summary:
The Logistics & Inventory Fulfillment Coordinator is an integral part of the Supply Chain/Inventory Optimization team. This role is responsible for managing and optimizing the order fulfillment process to ensure timely and accurate delivery of products. The coordinator supports the companys vision by coordinating with multiple departments to maintain a seamless order cycle improve efficiency and provide strategic insights that drive decisionmaking.
Additional Information:
- This is a permanent fulltime salary position (Exempt)
- Our Headquarters office is located at 7630 Biscayne Blvd. Miami FL 33138
- This role participates in our hybrid schedule
- Hybrid Schedule: Monday & Friday; 2 days working remotely. Tuesday Wednesday & Thursday; 3 days working in the headquarters office
- Team member will be expected to travel locally once a week to our Distribution Center located at 3151 NW 125th Street Miami FL 33167
Major Duties Include:
Order Fulfillment:
- Reviews and releases customer orders (Daily and Back orders) in SAP for fulfillment ensuring accuracy and timeliness
- Coordinates with Miami Distribution Center and California 3PL to ensure orders are processed picked packed and shipped according to customer requirements
- Monitors and manages order status addressing any issues or delays and ensuring prompt communication with relevant departments
- Manages dated orders and optimize inventory allocations to meet the order required delivery schedule
- Assists the Inventory Optimization & Logistics Sr. Manager to identify SKUs that need to be expedited
- Reserves inventory for specific customer orders upcoming projects and special production runs
- Updates information in SAP and ensure data accuracy of inventory reconciliation and cycle counting
- Supports the Inventory Optimization & Logistics Sr. Manager in managing seasonal demand fluctuations and special promotions
Logistics:
- Maintains a smooth flow of container shipments from suppliers overseas to FOH facility or customers directly by analyzing the best and the most costeffective way of shipment difference in priority difference in transit time and 3 party warehouse options
- Manages to optimize the air freight delivery process including air freight request initiation approval and documentation freight quotation comparison and selection air shipment tracking and customers notification of the delivery
- Works with custom brokers of each international destination and distribution to make sure the shipments compliance to the regulations for each location
- Keeps a close relationship with our forwarders provide the needed documents to clear the custom and arrange the container delivery to FOH facility or customer directly
Communication:
- Manages internal Order Fulfillment HQ emails. Serves as the primary point of contact for orderrelated inquiries from Customer Service Sales and other internal teams
- Provides realtime updates to internal teams on order status shipping details and any potential delays
- Collaborates with the Sales and Customer Service teams to manage customer expectations and resolve orderrelated issues
- Communicates with CN team for shipment information needed to do the order fulfillment
Reporting & Documentation:
- Reviews and updates key reports such as order fulfillment reports including open order reports fully committed reports and OTIF (OnTime InFull) metrics
- Provides Miami DC & California 3PL with sales order projections so they can plan their workforce
- Prepares and distributes daily weekly and monthly reports to track fulfillment performance and identify areas for improvement
- Ensures all shipping documentation is accurate and properly filed in a timely basis
Process Improvement:
- Drives continuous improvement initiatives to enhance the efficiency and accuracy of the order fulfillment process
- Identifies bottlenecks and propose solutions to streamline workflows and reduce order processing times
- Collaborates with IT and other departments to implement system enhancements and automation in the order fulfillment process
Special Projects & Other Duties:
- Participates in special projects and initiatives as assigned by the Inventory Optimization and Logistics Associate Director
- Supports emergency requests and handles urgent order fulfillment needs as they arise
- Actively engages in team meetings providing input and feedback on order fulfillment processes and performance
- Records personal daily punches and approves accurate biweekly time and attendance records
- Actively participates in all oneonone and group meetings
- Promotes our FOH Culture in all interactions
Qualifications :
Education Experience & Computer Skills:
- Bachelors degree preferred
- Minimum of 5 years of inbound logistics order fulfillment or related experience
- Proficient in all Microsoft Applications Excel
- Proficient with Warehouse Management Systems
- Knowledge of ERP SAP Business One
Skills Needed for Success:
- Follows direction and works under pressure to meet deadlines
- Stress and time management skills
- Analytical creative practical problemsolving skills
- Customer service and interpersonal skills
- Work collaboratively and as part of a diverse team
- Communicate with excellence and clarity both verbally and in writing
- Project management skills and strong attention to detail
- Tech savviness
- Strategic thinking planning and
- Ability to rearrange tasks as priorities change
Desired Characteristics and Qualifications:
- Flexible to work outside normal work hours
- Organized action and detailoriented
- Demonstrates sound work ethics
- Possesses cultural awareness and sensitivity
- Highly enthusiastic positiveminded and composure in challenging situations
- Thrives in a goaldriven environment
- Nimbleness to respond to everchanging priorities in a highgrowth environment
Additional Information :
Benefits & Pay:
FOH Inc. recognizes that our team members are our most important assets; therefore we are committed to offering a comprehensive benefits package that provides protection and wellbeing for our team and their families.
The salary/hourly range for this role represents numerous factors considered in the hiring decisions including but not limited to work experience territory geographical location etc. As such starting pay for the successful candidate(s) could fall anywhere within the stated range. Beyond base compensation FOH proudly offers bonus incentives health benefits retirement savings plans time off programs and perks. (Onsite gym and workout classes petfriendly office daily Cuban coffee flexible schedule options volunteer time off fresh fruits and snacks and our collaborative culture)
Passionate about what we do and how we do it we value different perspectives from people of all backgrounds and actively recruit diverse team members. Be yourself! We like it that way. Bring your experience and join a team that strives to deliver impactful solutions to our partners worldwide.
Our websites are the perfect place to learn more about FOH
www.frontofthehouse.com
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
