Field Service Engineer - Canada
Field Service Engineer - Canada
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1 Vacancy
Job Description
Position Overview: At TOMRA we believe diversity drives innovation. The Field Service Engineers play an integral role in the success of the resource revolution here at TOMRA. They are responsible for delivering high quality serviceto ensure enhanced machine performance and an excellent customer experience. We are looking for a field service engineer local to our Charlotte NC office to support Customers within North America.
Primary Job Functions:
- Field Service Operations 60 Perform commissioning testing integration optimization maintenance and repair across the USA Canada and Mexico.
- Technical Support & Consultation 20 Provide expert consultation on customer plant systems remote and onsite support for technical issues and sorter performance troubleshooting.
- Training & Knowledge Sharing 10 Conduct machine and maintenance training for customers and service personnel while supporting the development of team members.
- Reporting & Documentation 5 Deliver detailed field reports after each customer visit or technical intervention.
- Continuous Improvement & OnCall Support 5 Provide oncall technical phone support field response and contribute ideas for process and efficiency improvements.
Qualifications :
Required Experience & Skills:
- Minimum of 3 years of customerfacing B2B experience in electrical and mechanical fields.
- Strong technical foundation particularly in electricity (reading electrical diagrams and plans API/PLC electrical automation).
- Proficiency in computer programs and PC configuration.
- Excellent communication skills with the ability to present complex technical information in a clear and userfriendly manner.
- Fluency in French and English is required.
- Adaptability and willingness to travel internationally.
Education:
- University or college studies in Electrical or ElectroMechanical Engineering preferred; minimum Technician qualifications required.
Location & Travel Requirements:
- Preferably based in Montreal Canada.
- Willingness to travel up to 80 per year (local domestic and international).
- Overnight travel MondayFriday based on assignments.
- Valid passport required.
- Ability to drive long distances with a clean driving record.
Physical Requirements:
- Frequent bending kneeling and standing.
- Ability to lift up to 80 lbs.
- Comfortable working in confined spaces.
This version keeps it structured inclusive and aligned with the roles requirements. Let me know if youd like any adjustments!
Additional Information :
Why work for us
You will have longterm career opportunities with a globally renowned company and the following:
- Strong benefits offering with medical dental and vision plan premiums covered at 100 for employees.
- Healthy PTO policy with 26 days annually (sick vacation holiday) which increases with each year of seniority.
- Be part of a mission to transform how we all obtain use and reuse the planets resources to enable a world without waste.
- Inclusive company culture that values diversity wellbeing and strong camaraderie among our teammates.
- Global career opportunities with a strong record for promoting internally.
- Professional training and development: We are passionate about people and seeing them succeed.
- We love innovation a collaborative environment where idea sharing and thinking outside the box is encouraged.
Interested
We look forward to hearing from you! Please apply with an uptodate CV (in English).
*TOMRA is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race color religion gender gender identity age national origin disability parental or pregnancy status marriage and civil partnership sexual orientation veteran status or any other characteristic protected by law. Reasonable accommodations will be made to meet the requirements of the Americans with Disabilities Act and will be provided as requested by candidates taking part in all aspects of the selection process.
All your information will be kept confidential according to EEO guidelines.
#LIMH1
Remote Work :
Yes
Employment Type :
Fulltime
Employment Type
Remote
Company Industry
Key Skills
- MobileIron
- Robotics
- Field Service
- Mechanical Knowledge
- Sonography
- IP Networking
- Schematics
- Mechanical Engineering
- Medical Imaging
- Human Resources
- Programmable Logic Controllers
- Troubleshooting
