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1 Vacancy
BankservAfrica form part of the South African National Payments System and are a trusted partner of the financial industry including banking institutions and therefore require that employees adhere to unwavering standards of honesty and transparency in performing their duties.
PURPOSE
As a key member of the marketing team the main purpose is to provide a professional administrative support services to the Head of Marketing; and the Marketing Department; to ensure a seamless experience for internal and external stakeholders in support of our business strategic goals and needs brand values and marketing principles.
You will engage with the following stakeholders:
Senior Management
Board of Directors
Regulatory bodies
Direct reports to Manager: Events Operations and Internal Stakeholder
Vendors / Suppliers
Internal Teams
External customers / stakeholders
Your key responsibilities include:
Stakeholder Engagement
Administration
Compliance and Risk Management
Specific Tasks
People: Skills sharing and transfer support
Administration
o To ensure all administration is concluded in accordance with internal governance and policy requirements.
o Manage create and organise cohesive administrative processes in accordance with the overall marketing requirements.
o Understand the marketing departments calendar of initiatives; and its stakeholders
o Manage and maintain credit card invoice and Purchase Order processing; agreements; Service Level Agreements (SLAs); assist with obtaining quotes; sourcing of vendors / suppliers
o Upload final documents to the relevant centralised database and any other internal marketing financial legal platforms
o Assist marketing team where needed e.g. at activations (events) coordinate with third party suppliers/facilities for the delivery of supporting items for events to venues; collection of items from vendors
o Maintain the capture of invoices against budget
o All administrative functions follow governance; and meticulously maintained; including effective use and familiarisation of BankservAfricas CRM system and any other marketing systems that would need to be used
o Order deliver and track promotional items including maintaining a record of all items in stock
o Management of the ordering and delivery of requests for the BankservAfrica Guide to Payments book (coauthored with Walter Volker ex PASA); ensure all invoicing is processed timely reprint of the book is ordered timely; and delivery and notification are issued in accordance with process and workflow requirements; detailed stock management; reconciliation of revenue and payments of royalties to coauthor.
o Golf booking request management with internal requestors and the Golf Club in respect of our corporate golf membership and associated services offered by the club as part of the membership such as padel bookings boardroom bookings etc; Monitor and reconcile usage of club membership against prepurchased vouchers and club records.
Initiatives / Administrative Projects for Continuous Improvement
o Identify and scope opportunities for improvement / innovation
o Deliver client or company specific projects in line with company standards and in agreement with line manager
Specific Tasks
o Conserve marketing management and team time by reading researching and routing correspondence drafting letters and documents and by collecting and analysing documents
o Maintain managements time by planning and scheduling meetings conferences etc
o Perform general personal assistant duties required by the Head of Marketing
o Manage and schedule Marketing Team meetings
o Offer a diversified relevant and complete range of services e.g. maintain a local and useful consolidated cohesive filing and retrieval system on Marketing Sharepoint folder (digital and paper where needed. Ensuring these are backed up)
o Produce and disseminate accurate approved minutes of meetings and notes for meetings in a timeous manner and track outstanding action items from such meetings.
QUALIFICATIONS / KNOWLEDGE
Matric
Appropriate tertiary qualification
MS Office Suite
EXPERIENCE
At least 5 years senior secretarial / PA experience and administrative management experience
Working in marketing and communications teams; and payments / financial services would be advantageous
Required Experience:
Unclear Seniority
Full-Time