Public Safety Emergency Communications Senior Engineer
Public Safety Emergency Communications Senior Engineer
Posted on :
17-04-2025
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1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
17-04-2025
Job Description
Title:Public Safety Emergency Communications Senior Engineer
Duration:12 Months
Client:Department of Information Technology and Telecommunication NYC
Location: 2 MetroTech Center Brooklyn NY 11201
Note: This is an onsite position
Job Description:
- Deployment of and support for Emergency Communications network infrastructure including racking and cabling equipment.
- Configure and test Emergency Communications network infrastructure.
- Technical support for E911 and NG911 telephony and telecommunications systems and services associated with 911 call delivery to New York Citys Public Safety Answering Centers.
- Technical support for Textto911 (TT911 services including inbound and outbound SMS MMS and RTT technology and services.
- Technical support and oversight for vendor managed ESInet services and systems.
- Technical support for Public Safety Unified Communications systems and services.
- Technical support for all emergency pointtopoint alarm relays automated inbound 911 relays telematics and thirdparty 911 communications.
- Triage and investigate incidents involving communication infrastructure and service failures including identifying root cause and remediation.
- Technical support for 911 and TT911 test environments within the 911 lab validate test cases and results.
- Provide Emergency Communication technology asset management support and oversight.
- Coordinate technology deployments with 911 Originating Service Providers neighboring jurisdictions and Emergency Communications Relay Centers.
- Oversight of vendors supporting emergency communications telecommunications services and infrastructure.
- Perform data and performance analysis associated with communications services.
Required skills:
- At least 12 years of experience working in a data center or in the field supporting related work.
- 8 years of experience in network support LAN/WAN troubleshooting.
- 8 years of experience in communications routing transport and delivery (Wireline Wireless and VoIP).
- 8 experience using documentation tools (MS Excel MS Visio MS Word Etc..
- Substantial knowledge of networking hardware and typologies.
- Substantial knowledge of telecommunication cabling standards ability to pull and terminate cabling in a variety of customer environments.
- Substantial Knowledge of computing systems and hardware.
- Experience with LEC circuits termination and turnup.
- Experience with Landmobileradio systems P25 conventional and trunked networks.
- Experience with call routing selective routing trunking and locationbased routing.
- Ability to perform physical work related to the job.
- Ability to follow detailed job documents.
- Must be willing to travel within the NYC region to meet customer SLAs.
- Must be willing to work oncall after hours and weekends when required.
- Strong oral written and presentation skills; ability to communicate in a credible and confident manner in clear concise language
Preferred skills and qualifications:
- Bachelors degree from an accredited college in computer science or related area of study
- Experience with Emergency Communications infrastructure systems applications and related technologies
- Experience with DMS and ACD systems
- Experience with ANI / ALI services and functionality
- Experience with 911 Call Handling Systems
- Experience with NG911 ESINET call routing.
- Experience with SMS RTT TCC routing SMS aggregation
- Experience with thirdparty emergency communication system integrations
- Experience with GIS and locationbased identification systems
- Experience with 911 related TDOS and DDOS risk mitigation
If you are: bright motivated skilled a differencemaker able to get things done work with minimum direction enthusiastic a thinker able to juggle and multitask communicate effectively and lead then we would like to hear from you. We need exceptionally capable people for this role for our client so get back to us and tell us why you think you are a fit.
About Us:
Required Experience:
Senior IC
Employment Type
Contract
Key Skills
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