Sales Support Specialist
Sales Support Specialist
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$ 76350 - 105700
1 Vacancy
Job Description
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As a Sales Support Specialist you will be an integral part of our sales operations assisting with diverse processes and projects. Your role will involve coordinating sales support activities and ensuring that our sales team has all the resources they need for success. Youll also handle more complex administrative tasks to aid in achieving our business goals.
In this role you will report to the Associate Director Inside Sales and you will work a hybrid schedule (two days in office three days from home..
Responsibilities:
Coordinate and manage order processing workflows.
Assist in developing customer quotes and proposals.
Keep detailed records of sales activities and metrics.
Conduct basic product training sessions for new hires.
Oversee the preparation and distribution of sales documents.
Manage customer database updates and corrections.
Schedule and coordinate sales meetings and conferences.
Address customer service inquiries and escalate when necessary.
Generate and review sales performance analytics.
Provide support for sales events promotions and special projects.
Skills:
Order Management: Proficiency in managing and tracking sales orders.
Customer Interaction: Intermediate skills in handling customer queries.
Project Coordination: Ability to assist with coordinating sales projects.
Analytical Skills: Basic understanding of sales analytics and reporting.
Training Skills: Capability to conduct training sessions.
CRM Proficiency: Intermediate knowledge of CRM software.
Salesforce experience a must. Power BI experience highly preferred. ZoomInfo experience a plus.
Communication: Strong verbal and written communication skills.
ProblemSolving: Basic skills in identifying and resolving issues.
Experience in Sales Operations within a corporate sales organization investment sales finance or similar fast paced sales environment is highly preferred.
#LIHybrid
Benefits:
A comprehensive benefits package that begins your first day of employment. Additional Information: Wolters Kluwer offers great benefits and programs to help meet your needs and balance your work and personal life including Medical Dental & Vision Plans 401(k) FSA/HSA Commuter Benefits Tuition Assistance Plan Vacation and Sick Time and Paid Parental Leave. Full details of our benefits are available Matters: Wolters Kluwer strives for an inclusive company culture in which we attract develop and retain diverse talent to achieve our strategy. As a global company having a diverse workforce is of the utmost importance. Weve been recognized by employees as a European Diversity Leader in the Financial Times as one of Forbes Americas Best Employers for Diversity inand 2020 and as one of Forbes Americas Best Employers for Women inand 2018. In 2020 we placed third in the Female Board Index and were recognized by the European Women on Boards Gender Diversity Index. Wolters Kluwer and all of our subsidiaries divisions and customer/departments is an Equal Opportunity / Affirmative Action employer. Compensation:
Required Experience:
Unclear Seniority
Employment Type
Full-Time
Key Skills
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