Maryland Senior Consultant Technical Client Engagement DentaQuest
Maryland Senior Consultant Technical Client Engagement DentaQuest
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$ 84500 - 126800
1 Vacancy
Job Description
Sun Life U.S. is one of the largest providers of employee and government benefits helping approximately 50 million Americans access the care and coverage they need. Through employers industry partners and government programs Sun Life U.S. offers a portfolio of benefits and services including dental vision disability absence management life supplemental health medical stoploss insurance and healthcare navigation. We have more than 6400 employees and associates in our partner dental practices and operate nationwide.
DentaQuest manages dental and vision benefits for more than 33 million Americans. Our outcomesbased costeffective solutions are designed for Medicaid and CHIP Medicare Advantage small and large businesses and individuals. With a focus on prevention and value we aim to make quality care accessible to improve the oral health of all.
Job Description:
The opportunity:
Technical Client Engagement Owner will play a critical role with managing and monitoring the technical aspects of the relationship with the State of Maryland client. Candidate will build and maintain strong relationships with client understanding their technical needs and ensuring successful delivery of solutions often requiring strong communication problemsolving and technical knowledge.
** Candidate must reside in the state of Maryland.
How you will contribute:
Providing expert knowledge of the architecture surrounding the aspects related to State of Maryland and consult to Business and Technology teams when detailed application architecture knowledge is needed
Working with Business and Information Architects to review business drivers needs and strategies and understand implications to the application architecture
Lead the Managed Services elements of engagements
Ensure and Monitor daytoday processes to be the primary contact for the following
Data/file exchange (eligibility claims etc.
Correcting/confirming receipt of file delivery
Escalating to Client Data Management team and other SMEs as necessary
Responsible for the Project Status/Planning and Deliverables Reviews project plans Project estimates and developing project pipeline
Works closely with the State of Maryland Manager and Division Manager to provide daytoday oversight on project plans resource plans and forecasts
Collaborate with business partners and client to identify track develop test implement maintain and operate all interfaces necessary to meet all requirements of RFP
Issue Management Able to resolve project related issues escalated by project team
Process Improvements Proactively identifies ways to improve efficiency increase quality and decrease cost by applying both waterfall and agile methodologies
Drive IT solutions through change management and training programs.
Represent the voice of the customer by synthesizing information from multiple channels such as direct client feedback stakeholder feedback market research competitor analysis and user testing
What you will bring with you:
Proven experience with five or more years as a Technical Client Engagement Owner or a similar role in software development
Bachelors or Masters degree in one of the following: Computer Science Engineering Management Information Systems or technical Information Systems
Candidate must live or reside in State of Maryland
Understanding of healthcare including eligibility processing claims adjudication systems claims process workflow such as Claim intake preadjudication adjudication rule engine EOB EDI is required.
Experience in aligning product roadmaps with the client business strategy. This includes setting longterm goals prioritizing features based on clients needs and business value market trends and adapting the roadmap as needed.
Technical understating of cloudnative solutions in AWS (EC2 Lambda API Gateway RDS DynamoDB S3 IAM Cognito ECS Kubernetes).
Understanding of design develop and deploy scalable microservices using Python on AWS.
Understanding of secure frontend applications with OAuth JWT and tokenbased authentication.
Optimize user experience in authentication ensuring fast secure login flows.
Ensure high availability performance and security in a distributed cloud environment.
Understanding of design implementation and maintain Okta tenants for enterprise applications.
Understanding of SSO MFA Adaptive Authentication and API Access Management using OAuth OIDC and SAML.
Understanding of Okta integrations with cloud (AWS Azure GCP) SaaS and onpremises applications leveraging APIs and automation.
Establishes implements and documents the technology integration or migration strategies
Collaborative and influential in your approach appropriately engaging team members to accomplish your objectives
Flexible to work in a fastpaced dynamic environment in a professional and timely manner
Excellent verbal presentation and written communication skills
Preferred
3 years experience in IAM security including at least 4 years working with Okta.
Deep understanding of OAuth 2.0 OIDC SAML JWT and SCIM.
Technical scripting skills with Python JavaScript PowerShell or similar languages for Okta automation.
Strong experience with serverless architectures (AWS Lambda Step Functions).
Strong understanding of IAM security principles encryption and Zero Trust models.
Experience integrating Okta with Active Directory (AD) LDAP and thirdparty IAM tools.
Strong knowledge of Zero Trust security models and identity governance.
Salary Range: $84500 $126800
At our company we are committed to pay transparency and equity. The salary range for this role is competitive nationwide and we strive to ensure that compensation is fair and equitable. Your actual base salary will be determined based on your unique skills qualifications experience education and geographic location. In addition to your base salary this position is eligible for a discretionary annual incentive award based on your individual performance as well as the overall performance of the business. We are dedicated to creating a work environment where everyone is rewarded for their contributions.
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We are committed to fostering an inclusive environment where all employees feel they belong are supported and empowered to thrive. We are dedicated to building teams with varied experiences backgrounds perspectives and ideas that benefit our colleagues clients and the communities where we operate. We encourage applications from qualified individuals from all backgrounds.
Life is brighter when you work at Sun Life
At Sun Life we prioritize your wellbeing with comprehensive benefits including generous vacation and sick time marketleading paid family parental and adoption leave medical coverage company paid life and AD&D insurance disability programs and a partially paid sabbatical program. Plan for your future with our 401(k) employer match stock purchase options and an employerfunded retirement account. Enjoy a flexible inclusive and collaborative work environment that supports career growth. Were proud to be recognized in our communities as a top employer. Proudly Great Place to Work Certified in Canada and the U.S. weve also been recognized as a Top 10 employer by the Boston Globes Top Places to Work for two years in a row. Visit our website to learn more about our benefits and recognition within our communities.
We will make reasonable accommodations to the known physical or mental limitations of otherwisequalified individuals with disabilities or special disabled veterans unless the accommodation would impose an undue hardship on the operation of our business. Please email to request an accommodation.
For applicants residing in California please read our employee California Privacy Policy and Notice.
We do not require or administer lie detector tests as a condition of employment or continued employment.
Sun Life will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of applicable state and local laws including applicable fair chance ordinances.
All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or status as a protected veteran.
Job Category:
Posting End Date:
Required Experience:
Senior IC
Employment Type
Full-Time
