Admissions Advisor Online Division
Admissions Advisor Online Division
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Job Description
If you are a current employee faculty or adjunct instructor at Herzing University (not a Contractor or temporary employee through a staffing agency) please click here to log in to UKG and then navigate to Menu > Myself > My Company > View Opportunities to apply using the internal application process.
Herzing University is accredited by the Higher Learning Commission. Our institution is a military/veteran friendly school and is recognized by U.S. News in 2025 for best online programs in various areas of study. Click to learn more about our accreditation
Position Overview
The Admissions Advisor is responsible for educating and attracting potential students to attend Herzing University Online Campus through inbound and outbound phone interactions. Provides information to prospective students on the advantages of attending Herzing University. Interviews prospective students to define program of interest discuss scheduling time commitment involved etc. and ensures all aspects of the enrollment process are completed thoroughly and accurately.
A 40 hour workweek schedule will be determined based on preference and business needs between the following hours of operation for Herzings Online Division at one of the locations listed hybrid role with inoffice expectations of 12 days/week).
- MondayThurs 8am8pm
- Friday 8am5pm
- Sat 8am4pm
- Sun 10:307pm
EDUCATION & EXPERIENCE REQUIREMENTS
- Bachelors Degree or equivalent work experience
- A minimum of six months as an associate admissions advisor or related work experience preferably in admissions higher education customer service or sales
Pay:
Compensation is determined based on the qualifications experience and circumstances of each hire. It is uncommon for new employees to start near the top of the salary range. We offer a comprehensive benefits package including a tuition waiver and reimbursement program health insurance paid time off and a retirement savings plan. The hourly pay range for this position is $23.17 to $31.39.
PRIMARY DUTIES AND RESPONSIBILITIES
- Responds to inquiries for information about Herzing Universitys courses and programs through telephone email text and chat.
- Interviewing prospective students to determine their motivation for continuing their education understanding their career goals and needs and helping identify potential obstacles which could hinder their educational experience.
- Helping prospective students identify the best educational program that matches their needs and goals then sharing information about the benefits of what Herzing University offers.
- Guiding prospective students through the admissions process responding to their questions and concerns at each step in the process ensuring students complete the necessary admissions requirements and connecting students to support resources.
- Generating inquiries through prospective students current students and the local community outreach/events.
Herzing University is committed to providing an environment that is free from discrimination and is dedicated to fostering a culture and atmosphere of mutual provides an inclusive and collegial community where individuals are valued heard and empowered to contribute to the effectiveness of the institution.
It is the universitys practice to recruit and hire without discrimination because of skin color gender religion LGBTQi2 status disability status age national origin veteran status or any other status protected by law. University prohibits sexbased discrimination in any education program or activity that it operates. Individuals may report concerns or questions to the Title IX Coordinator. The notice of nondiscrimination is located at Experience:
Unclear Seniority
Employment Type
Full-Time
