Job Description Summary

Job Description

Responsibilities

• Drive 100 connectivity of connectable systems in the Installed Base and the new installations.

• Provide technical support to field service engineers and facilitate in resolving technical issues concerning connectivity.

• Play a leading role with the service sales team and the service delivery remote applications team to enable growth opportunities and deploy new digital technologies in the region and develop the service offerings in the region.

• Build the working relationship with Service Sales Specialists HPM PMI organization OnLine Centre (OLC) & Service Management within the region to drive appropriate Service Connectivity in new and existing installations. Facilitate the management of New Installations.

• Negotiate with our customers local IT team and advise them on the best solution to adopt.

• Produce and maintain Connectivity database within current quality system and procedures.

• Ensure quality connectivity implementation.

• Maintain an effective Quality System and comply with the requirements of ISO 9001 the Quality Policy and documented processes. Promptly escalate any quality or integrity issue.

• Comply with the Environment Health & Safety (EHS) Policies and applicable laws and regulations. Complete all mandatory EHS training. Actively participate in accident & incident investigation and follow up. Maintain defined levels of housekeeping & ensure a clean clear workplace and participate in EHS inspections. Identify and correct hazards and unsafe conditions.

Technical skills

• Basic Networking: Understanding of basic networking concepts such as TCP/IP subnetting and DNS.

• VPN Configuration: Familiarity with setting up and configuring VPN clients and servers.

• Network Security Basics: Basic knowledge of network security principles to protect VPN connections.

• Operating System Fundamentals: Basic skills in navigating and managing Windows and Linux operating systems.

• Firewall Basics: Understanding of basic firewall concepts and configurations.

• Network Monitoring: Basic skills in using network monitoring tools to observe network performance.

• Troubleshooting: Fundamental troubleshooting skills to diagnose and resolve network and VPN issues.

Other Skills

• Fluency in Greek and English

• Communication: Ability to clearly explain technical concepts to nontechnical users.

• ProblemSolving mindset: Strong analytical skills to identify and resolve issues effectively.

• Teamwork: Ability to work collaboratively with colleagues and other departments.

• Adaptability: Willingness to learn new technologies and adapt to changing environments.

• Time Management: Efficiently managing time to prioritize tasks and meet deadlines.

• Customer Service: Providing excellent support and ensuring user satisfaction.

• Attention to Detail: Ensuring accuracy in configuration and troubleshooting tasks.

• Patience: Remaining calm and composed while dealing with challenging situations or users.

• Critical Thinking: Evaluating and analyzing situations to make informed decisions.

About Us

GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition turn ideas into worldchanging realities and join an organization where every voice makes a difference and every difference builds a healthier world.

Inclusion & Diversity statement

GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race color religion national or ethnic origin sex sexual orientation gender identity or expression age disability protected veteran status or other characteristics protected by law.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into worldchanging realities. Our salary and benefits are everything youd expect from an organization with global strength and scale and youll be surrounded by career opportunities in a culture that fosters care collaboration and support.

Additional Information