Junior Helpdesk Support
Junior Helpdesk Support
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
RPOs client is actively seeking a skilled Junior Helpdesk Support professional to join our client in Cape Town Western Cape. This is an excellent opportunity for an IT support specialist to provide firstline technical assistance and manage service desk operations. If you have a passion for IT support and strong problemsolving skills we want to hear from you!
Responsibilities:
Provide firstline technical support for hardware software and network issues.
Manage the service desk ensuring efficient ticket logging and resolution.
Assist with software installations updates and troubleshooting.
Maintain IT documentation and escalate unresolved issues as needed.
Provide basic IT training and ensure compliance with security policies.
Requirements:
1 2 years of IT helpdesk or technical support experience.
Proven experience in firstline IT support and service desk management.
A Certification and Matric qualification required.
Strong troubleshooting and communication skills.
Ability to multitask and work under pressure.
Financial services experience is a plus but not mandatory.
Benefits:
Competitive salary.
Medical Insurance and Retirement Annuity Benefits.
Supportive and collaborative work environment.
Training and resources to stay updated on industry trends.
Contact RPO Recruitment for your next career opportunity.
Apply for this role today contact Justin Peach at emailprotected or on LinkedIn.
You can also visit the RPO Recruitment website: or email us your CV: emailprotected .
We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable we will put your CV on file and contact you regarding any future vacancies that arise.
Required Experience:
Junior IC
Employment Type
Full-Time
