Food Service Call Center Operator Per Diem
Food Service Call Center Operator Per Diem
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Job Description
Summary
In a call center environment processes inpatient meals diet orders special services consults transfers and nourishments to meet specific patient needs within their physician prescribed menu.
Education
Some additional training beyond high school but less than an Associates Degree.
Certification Registration & Licensure
None required.
Experience
Three months experience in an office food service or hospitality related setting; and computer experience in a Windows environment required. Strong communication skills and the ability to use an automated call distribution system highly preferred.
Responsibilities
Processes patient meal orders diet orders special services consults transfers nourishments and
requisitions.
Provides customer service to patients.
Answers incoming phone calls.
Delivers patient nourishments.
Actively attends departmental meetings.
Performs other duties as assigned.
Concord Hospital is an Equal Employment Opportunity employer. It is our policy to provide equal opportunity to all employees and applicants and to prohibit any discrimination because of race color religion sex sexual orientation gender gender identity national origin age marital status genetic information disability or protected veteran status.
Know Your Rights: Workplace Discrimination is Illegal
Applicants to and employees of this company are protected under federal law from discrimination on several bases. Follow the link above to find out more.
If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process you may contact Human Resources at.
Physical and Work Requirements
The physical demands and characteristics of the work environment described here are representative of those that will be encountered by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The Dictionary of Occupational Titles Material Handling Classification is LIGHT. The employee must regularly lift carry or push/pull less than 10 pounds frequently lift carry or push/pull up to 10 pounds and occasionally lift carry or push/pull up to 20 pounds.
While performing the duties of this job the employee is regularly required to do fine motor do repetitive motion hear sit and speak. The employee is frequently required to bend reach and walk. The employee is occasionally required to climb smell squat stand and taste.
Specific vision abilities required by this job include color vision depth perception far vision near vision and peripheral vision.
The employee is occasionally exposed to airborne pathogens bloodborne pathogens bodily fluids nonweather related heat or cold and slippery surfaces.
The noise level in the work environment is usually moderate.
Employment Type
Part-Time
