Casualty Claims Examiner
Casualty Claims Examiner
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Job Description
Primary Details
Time Type: Full timeWorker Type: EmployeeCasualty Claims Examiner
The Opportunity:
This is a great opportunity to join our dynamic and diverse claims team in Toronto handling a wide range of business lines including Casualty (NonAuto) Property Motor Professional Indemnity and Cyber.
In this role you will be expected to demonstrate technical expertise ideally across more than one of our lines of business. Your key responsibilities will include investigating managing and resolving claims in an accurate proactive manner ensuring compliance with SLAs and agreed authority levels.
Your New Role:
- Investigate manage and resolve claims efficiently and in a timely manner.
- Ensure adherence to SLAs and authority limits while managing claims.
- Support the implementation of the Claims strategy to enable delivery of overall business targets.
- Identify and investigate coverage issues to ensure that the companys liability is in line with its contractual commitments.
- Reserve accurately to ensure that the Companys liability is always clear
- Ensure that messages advice and correspondence are responded to proactively and within agreed timeframes to provide a professional service to brokers and clients
- Proactively manage estimates and billings calculated by clients service providers and brokers resolving any discrepancies.
- Regular interactions with key stakeholders including our customers brokers and internal partners
- Manage disputed Claims and other material Claims issues in order to resolve and settle claims on an economic basis.
About you:
- Experience in handling Casualty Claims (CGL Claims) is a requirement some experience in handling Property claims would be an asset.
- Coaching and mentoring skills
- Current knowledge of compliance regulatory and statutory requirements
- Organisational investigative analytical and negotiation skills
- Ability to make balanced and impartial judgements
- Excellent communication and presentation skills
- Relationship Management skills
- Able to use MS Office applications and strong IT skills
Why QBE At My Best
At QBE we want our people to feel rewarded and inspired to perform at their best thats why we have created At My Best. Its our connection our way of showing we have your back. We understand that one size doesnt fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. Its in the culture of our business our QBE DNA to support our people. Everything we do is underpinned by our QBE DNA.
Were an international insurer thats building momentum towards realising our vision of becoming the most consistent and innovative risk partner. We can never really predict whats around the corner but at QBE were asking the right questions to enable a more resilient future helping those around us build strength and embrace change to their advantage.
QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job we have adopted flexible working across the company and welcome this conversation more than 13000 people working across 27 countries were big enough to make a real impact but small enough to provide a friendly workplace where people are downtoearth passionate and kind.
To find out more about why you should work for QBE visit our careers website.
At My Best QBE Benefits
You are more than your work and QBE is more than a workplace which is why we provide you with the benefits support and flexibility to help you concentrate on living your best life personally and professionally.
QBE Awards
Some of the awards QBE are proud to have won been a finalist for and shortlisted for include;
AXCO Global Insurance Awards 2024 Winner: Network Management of the Year
Insurance Business UK 5Star Cyber Awards 2024: QBE rated as a 5Star Cyber Insurer
UK IT Industry Awards 2023 Winner: Green Technology Innovation of the Year
Working Dads Employer Awards 2023 Winner: Parental Policies Award
Insurance Post British Insurance Awards 2023: QBE rated as a 5Star Employer
The Insurance Business Canadas 5 Star Diversity Equity and Inclusion Awards 2023
You can view all our awards here
Inclusion of Diversity
We are striving to create a workplace culture where all our people feel included and we are committed to building a diverse workforce that is reflective of the communities we operate in. We are proud to have partnerships with organisations such as Stonewall and Working Families and our commitment to the Women in Finance Charter the UN Womens Empowerment Principles and Race at Work charter helps keep us accountable and transparent. For more information on our strategy targets please take a look at our Careers Page
Accessibility
Here at QBE we are promoting an accessible workplace for all which includes supporting candidates to perform at their best during their recruitment process. If you require any accommodations please make your Talent Acquisition contact aware.
ESG & Sustainability
At QBE we believe that integrating sustainability into our business helps us deliver on our purpose of enabling a more resilient future. Our three key focus areas include fostering an orderly and inclusive transition to a netzero economy enabling a sustainable and resilient workforce and partnering for growth through innovative sustainable and impactful solutions. For further information regarding QBEs sustainability targets including our netzero pledges and inclusion of diversity targets and our awardwinning impact investment initiative Premiums4Good please visit our Sustainability homepage and read our latest Sustainability Report
What next
If you have a passion to contribute to QBEs vision of enabling a more resilient future for our customers and the community we encourage you to apply! Simply click the apply button to submit your CV and other relevant documents and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role.
We believe this is our moment what if it was yours too
APPLY NOW and lets make it happen!
Skills:
Analytical Thinking Claims Settlement Communication Critical Thinking Customer Value Management Data Privacy Decision Making Insurance Claims Processing Intentional collaboration Managing performance Problem Solving Risk Management Sound Judgment Stakeholder Management Standards ComplianceHow to Apply:
To submit your application click Apply and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Employment Type
Full-Time
