Senior Manager Platform Engineer Unified Communication
Senior Manager Platform Engineer Unified Communication
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Job Description
Do you love building and pioneering in the technology space Do you enjoy solving complex technical problems in a fastpaced collaborative inclusive and iterative delivery environment At Capital One youll be part of a big group of makers breakers doers and disruptors who love to solve real problems and meet real customer needs.
We are seeking Platform Engineers who are passionate about creating seamless collaboration experiences. As part of a team thats leading the next wave of unified communication services you will play an integral role in the design implementation and support of video conferencing and collaboration tools with a strong focus on simplification via automation. As a Platform Engineer Senior Manager youll have the opportunity to be on the forefront of driving a major transformation within Capital One. This role combines technical expertise with leadership where you will champion and drive innovation while ensuring that all of our solutions remain secure reliable and compliant.
General Responsibilities:
Lead a portfolio of diverse technology projects and a team of engineers with deep experience in Saas products building integration with internal solutions to create enterprise grade solutions
Work with product owners to understand desired application capabilities and testing scenarios.
Formulate a roadmap prioritize work for the team and build compelling longer term strategies
Work within and across Agile teams SaaS vendors to design develop test implement and support technical solutions
Lead the craftsmanship availability resilience and scalability of your solutions
Share your passion for staying on top of tech trends experimenting with and learning new technologies participating in internal & external technology communities mentoring other members of the engineering community Continuously improve software engineering practices
Implement automation to elimination or prevent manual processes
Manage and maintain strong relationships with our vendors and ensure that they are meeting expected service levels and performance goals.
Work with product owners and stakeholders to business needs and recommend solutions
Effectively communicate across team product owners stakeholders and vendors to address business needs
Identify opportunities for process improvements and collaborate with product owners to provide innovative ideas and insights in the design of new solutions
Continually research test and stay uptodate on new feature a functionality released from internal teams and or vendors
Be a talent magnet recruit motivate mentor and lead talent to be their best.
Document Platform architectures and features; Work with vendors to understand architecture and suitability to Capital One standards. Work closely with the Architecture team to align the platforms to the latest architecture and configuration.
Support and improve operational processes such as governance audit legal & retention practices and standards
Encourage innovation automation implementation of cuttingedge technologies inclusion outsideofthebox thinking teamwork selforganization and diversity to a legacy process
Develop and utilize best practices to enhance the overall user experience of the platform
Basic Qualifications:
High School Diploma GED or equivalent certification
At least 8 years of experience supporting enterprise SaaS Collaboration products such as Slack Zoom Microsoft Teams Webex or Gsuite
At least 3 years of experience with network infrastructure including firewalls proxy and network security
At least 3 years of experience with AWS
At least 4 years of experience in a technical leadership role overseeing strategic projects
Preferred Qualifications:
Bachelors degree
2 years of experience in Agile practices
2 years of experience in scripting languages (Python JavaScript or Powershell)
Relevant certifications in Unified Communication technologies (e.g. Microsoft Teams Certified Engineer Zoom Learning Center)
At this time Capital One will not sponsor a new applicant for employment authorization or offer any immigration related support for this position (i.e. H1B F1 OPT F1 STEM OPT F1 CPT J1 TN or another type of work authorization).
The minimum and maximum fulltime annual salaries for this role are listed below by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for parttime roles will be prorated based upon the agreed upon number of hours to be regularly worked.
McLean VA: $193000 $220300 for Sr. Lead Platform EngineerCandidates hired to work in other locations will be subject to the pay range associated with that location and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidates offer letter.
This role is also eligible to earn performance based incentive compensation which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive competitive and inclusive set of health financial and other benefits that support your total wellbeing. Learn more at theCapital One Careers website. Eligibility varies based on full or parttime status exempt or nonexempt status and management level.
This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy childbirth or related medical conditions) race color age national origin religion disability genetic information marital status sexual orientation gender identity gender reassignment citizenship immigration status protected veteran status or any other basis prohibited under applicable federal state or local law. Capital One promotes a drugfree workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries including to the extent applicable Article 23A of the New York Correction Law; San Francisco California Police Code Article 49 Sections; New York Citys Fair Chance Act; Philadelphias Fair Criminal Records Screening Act; and other applicable federal state and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position and you require an accommodation please contact Capital One Recruiting ator via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital Ones recruiting process please send an email to
Capital One does not provide endorse nor guarantee and is not liable for thirdparty products services educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Required Experience:
Senior Manager
Employment Type
Full-Time
