Operations Senior Specialist II- Mortgage Escrow Services
Operations Senior Specialist II- Mortgage Escrow Services
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Job Description
If you want to make valuable contributions to your team and expand your knowledge skills and expertise in Home Lending Operations then JP Morgan Chase has a great opportunity for you. With highly supportive leadership and programs to foster growth and career mobility your skills and capabilities can increase and be finetuned to make you more agile and versatile in reaching your career potential.
As an Operations Senior Specialist II Mortgage Escrow Services in Mortgage Production and Servicing you will be responsible for delivering top notch support that is vital to Home Lending and the Consumer and Community Bank. Your work will help support Customer Operations in the Escrow Servicing realm but more particularly the Tax Operations in facilitating the loans transition to closure.
- Perform basic clerical tasks such as filing photocopying faxing imaging data entry and open correspondence
- Create and maintain loan files
- Work with the underwriting department
- Provide coverage for any of the support roles as dictated by absences or volume fluctuations
- Monitor and update various system records and credit website
- Communicate with external agents and internal colleagues to resolve issues and discrepancies
- Perform additional duties as assigned
Required qualifications capabilities and skills
- Possess strong attention to detail and excellent problemsolving skills
- Ability to work in a fastpaced environment
- Basic office and computer skills
- Excellent written and verbal communication skills
- Ability to work independently or as part of a team
Preferred qualifications capabilities and skills
- High school diploma or equivalent
- Customer service experience
Required Experience:
Senior IC
Employment Type
Full-Time
