Claims Handler
Claims Handler
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Job Description
Line of Service
Internal Firm ServicesIndustry/Sector
Business ServicesSpecialism
IFS Internal Firm Services OtherManagement Level
Senior AssociateJob Description & Summary
About the role
Our Claims Management Centre of Excellence based in Bradford Leeds Manchester and Glasgow provides specialist support for a diverse portfolio of UK insurers and regulatory bodies. We provide cost effective solutions and access to deep subject matter expertise.
What your days will look like:
As an experienced Claims Handler youll be responsible for dealing with a variety of tasks within the claims handling process operating within your own area of accountability. Youll become an integral part of an established team delivering excellent Customer Service forming strong relationships with internal and external Clients and contributing to the successful achievement of client driven KPIs.
Handling of own complex caseload of disease claims
Undertake Policy investigations identify and pursue relevant recovery opportunities
Handling claims proactively to ensure prevention and reduction of litigation within the unit
Triage and action of incoming post within agreed SLAs
This role is for you if:
History of EL / PL claims handling experience
Disease claims handling experience
Good understanding of medical and legal terminology
Ensure compliance of regulatory requirements
Good communication skills at all levels in person in writing and by phone
Ability to achieve high standards of performance at all times
Commitment to own personal development maintaining and developing technical knowledge and expertise
Ability to remain motivated in a changing working environment
What youll receive from us:
No matter where you may be in your career or personal life our benefits are designed to add value and support recognising and rewarding you fairly for your contributions.
We offer a range of benefits including empowered flexibility and a working week split between office home and client site; private medical cover and 24/7 access to a qualified virtual GP; six volunteering days a year and much more.
Education (if blank degree and/or field of study not specified)
Degrees/Field of Study required:Degrees/Field of Study preferred:Certifications (if blank certifications not specified)
Required Skills
Optional Skills
Accepting Feedback Accepting Feedback Active Listening Analytical Thinking Business Process Outsourcing Claims Performance Management Communication Complaint Management Compliance Auditing Compliance Review Contract Review Corrective Actions Creativity Customer Data Management (CDM) Customer Due Diligence Customer Handling Data Entry Data Quality Data Quality Assessment Delivery Excellence Embracing Change Emotional Regulation Empathy Inclusion Intellectual Curiosity 20 moreDesired Languages (If blank desired languages not specified)
Travel Requirements
Not SpecifiedAvailable for Work Visa Sponsorship
NoGovernment Clearance Required
NoJob Posting End Date
Employment Type
Full-Time
