Sr Manager Public Safety
Sr Manager Public Safety
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Job Description
At TMobile we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package this is Total Rewards. Employees enjoy multiple wealthbuilding opportunities through our annual stock grant employee stock purchase plan 401(k) and access to free yearround money coaches. Thats how were UNSTOPPABLE for our employees!
Job OverviewThe Sr Manager Public Safety leads a team of Account Executives to create and execute sales strategies specifically for Public Safety and First Responder customers. Leveraging your industry experience you will focus on driving new sales customer retention and delivering worldclass solutions tailored to the unique needs of these customers. As Sr Manager you are expected to motivate and coach the team to achieve strong performance results play a pivotal role in strategy and within the Public Safety sales vertical and are responsible for hiring and developing talent. Key responsibilities include developing sales strategies to meet and exceed sales targets working with crossfunctional teams to retain customers and supporting nonselling and administrative functions.Job Responsibilities:
- Develops Sales Generation and Strategy: Creates and implements sales strategies to drive business growth in the Public Safety sector focusing on First Responder customers. This includes identifying new sales opportunities setting sales targets and developing plans to achieve them.
- Customer Retention and Maintenance: Collaborates with crossfunctional teams to identify opportunities for customer retention and ensure the maintenance of the existing customer base. This involves analyzing customer needs developing retention strategies and implementing solutions to enhance customer satisfaction.
- NonSelling and Administrative Functions: Supports various nonselling and administrative tasks such as preparing reports managing budgets and ensuring compliance with company policies and procedures.
- Hiring and Developing Talent: Responsible for recruiting hiring and developing a highperforming sales team. This includes providing training coaching and mentorship to ensure team members achieve their full potential and contribute to the overall success of the sales strategy.
- High School Diploma/GED (Required)
- Bachelors Degree (Preferred)
- 47 years Experience managing a team Required
- 24 years Experience in direct sales management Preferred
- 10 Years Experience in the Public Safety industry Preferred
- Government Procurement Expertise in navigating government procurement processes including understanding regulations preparing bids and securing contracts. (Required)
- Strategic Leadership Able to provide visionary leadership to develop and execute strategic plans that align with organizational goals including setting clear objectives inspiring the team and driving performance to achieve sales targets. (Required)
- New Customer Acquisitions Demonstrate ability to focus on identifying and acquiring new customers in the Public Safety sector through use of market research outreach and converting leads into longterm clients to expand the customer base. (Required)
- CustomerCentric Approach Prioritizes the needs and satisfaction of customers by delivering tailored solutions and exceptional service. (Required)
- Strong Industry Knowledge Possesses deep understanding of the Public Safety sector including the specific needs and challenges of law enforcement fire departments and emergency services. (Required)
- Collaborative Teamwork Ability to work effectively with crossfunctional teams including General Account Executives (GAEs) Sales Engineers (SEs) Sales Development Representatives (SDRs) and Implementation Account Managers to ensure comprehensive solutions and successful project . (Required)
- Relationship Building Develops and maintains strong relationships with key stakeholders including customers partners and internal teams to understand customer needs gain trust and drive business growth. (Required)
- Innovative Solutions Encourages and implements innovative approaches to solve customer problems and improve service delivery. This includes staying updated with industry trends and leveraging new technologies to enhance Public Safety solutions. (Required)
Travel:
Travel Required (Yes/No):Yes
DOT Regulated:
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No
Total Target Cash Pay Range: $163900 $295600 inclusive of target incentivesBase Pay Range: $114730 $206920The pay range above is the general base pay range for a successful candidate in this role. The successfulcandidates actual pay will be based on various factors such as work location qualifications andexperience so the actual starting pay will vary within this range. To find the pay range for this rolebased on hiring location TMobile employees in regular nontemporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives.
At TMobile our benefits exemplify the spirit of One Team Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and parttime employees have access to the same benefits when eligible. We cover all of the bases offering medical dental and vision insurance a flexible spending account 401(k) employee stock grants employee stock purchase plan paid time off and up to 12 paid holidays which total about 4 weeks for new fulltime employees and about 2.5 weeks for new parttime employees annually paid parental and family leave family building benefits backup care enhanced family support childcare subsidy tuition assistance college coaching short and longterm disability voluntary AD&D coverage voluntary accident coverage voluntary life insurance voluntary disability insurance and voluntary longterm care insurance. We dont stop there eligible employees can also receive mobile service & home internet discounts pet insurance and access to commuter and transit programs! To learn about TMobiles amazing benefits check out .
Never stop growing!
As part of the TMobile team you know the Uncarrier doesnt have a corporate ladderits more like a jungle gym of possibilities! We love helping our employees grow in their careers because its that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity youre living our values while investing in your career growthand we applaud it. Youre unstoppable!
TMobile USA Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age race ethnicity color religion creed sex sexual orientation gender identity or expression national origin religious affiliation marital status citizenship status veteran status the presence of any physical or mental disability or any other status or characteristic protected by federal state or local law. Discrimination retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Uncarrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process please let us know by emailing or calling. Please note this contact channel is not a means to apply for or inquire about a position and we are unable to respond to nonaccommodation related requests.
Required Experience:
Manager
Employment Type
Full-Time
