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Were humans who simply think computers should do more work.
At Zapier were not just making softwarewere building a platform to help millions of businesses globally scale with automation and AI. Our mission is to make automation work for everyone by delivering products that delight our customers. Youll collaborate with brilliant people use the latest tools and leverage the flexibility of remote work. Your work will directly fuel our customers success and as they grow so will you.
Were looking for an Engineering Manager to lead the Edge team at Zapier. Were on a mission to make everyone more productive at work. Zapier has helped millions of people build businesses through the power of automation.
The Edge team sits at the heart of our infrastructure where innovation meets impact. The work we do is foundational to the success of millions of users across the globe. In this role youll have the opportunity to nurture a highperforming team shape strategic direction and foster meaningful outcomes for both Zapier and the people who rely on it every day.
This role blends strategy technical leadership and peoplefirst management. Youll support the Edge team in building and maintaining key infrastructure and services that power our automation platform. Your daytoday will involve leading with empathy communicating with clarity and helping your team do their best worksustainably.
Construct and monitor: Your team will build and run our vital business services affectionately known as Zaps. Your drive for engineering excellence and scalability will ensure that these services perform optimally powering millions of users across the globe.
Execute and Authenticate: Your technical skills and strategic judgment will be instrumental to our operations. Your team will be responsible for executing and authenticating actions within our system ensuring our users enjoy a seamless experience.
Enable and Empower: Your and your teams work will be crucial to the continued evolution of Zapiers core workflow product along with the broader product catalog. Collaborating with other team leaders youll align technological advancements with broader company objectives.
Own and Evolve: Your teams contribution will be both meaningful and valued. Youll take ownership of business metrics and work diligently towards their development. These metrics assist our entire organization in assessing performance and steering future strategy.
About You
You are an effective team builder. Youre no stranger to this kind of work. You have at least two years of experience managing teams of Backend Engineers. You know how to hire train and develop engineers from all backgrounds. You understand the benefits of building a diverse and inclusive engineering team.
Youre a product thinker. As an Engineering Manager youve worked to set goals metrics and a strategy for a productfocused Engineering team. You push your team to prioritize impactful work to meet the companys goals.
You can keep track of prioritize and lead multiple projects. Were a small team and theres no shortage of things you could be doing in a day. Youll carve out time for functional projects and make sure they solve real problems the team faces ideally making development even easier.
You have excellent communication skills. You regularly work with engineers and other stakeholders from various disciplines balancing engineering concerns such as technical debt with product concerns. Ideally you find solutions that address both the team and user needs but if not help build understanding around difficult decisions.
You are a skilled engineering leader. Youve got a strong background in leading a team of Engineers working in our stack (Python Django or React ES6 or etc.. Even if you arent a daily coder you regularly exercise your coding muscles and try to be an asset in any technical context your team may need.
Youre adaptable. Youve been in fast growing companies and know how to build change and adapt to the needs of a company as it grows.
Things Youll Do
Partner closely with your engineering function and peer design function and product function to create a trio that tackles user problems and solutions.
Develop effective ways to communicate monitor and lead your team through weekly oneonones and team meetings.
Keep leadership informed of your teams progress in ways that are transparent approachable and engaging.
Mentor engineers and help them grow in their careers through coaching sponsorship and thoughtful guidance.
Participate in code reviews learning and spreading technical knowledge throughout Zapier moving knowledge to documentation where appropriate.
Occasionally dive into the code; fixing bugs improving developer experience smoothing edges sometimes even spiking out small proofs of concept.
Collaborate across various disciplines (Product Managers Designers Researchers) to help set technical roadmaps that will achieve business goals through engineering best practices.
Actively recruit onboard and train new engineers at Zapier. This might involve tweaking the skills portions of interviews or writing better documentation.
At Zapier we believe that diverse perspectives and experiences make us better which is why we have a nonstandard application process designed to promote inclusion and equity. Were looking for the best fit for each of our roles regardless of the type of companies in your background so we encourage you to apply even if your skills and experiences dont exactly match the job description. All we ask is that you answer a few indepth questions in our application that would typically be asked at the start of an interview process. This helps speed things up by letting us get to know you and your skillset a bit better right out of the gate. Please be sure to answer each question; the resume and CV fields are optional.
Education is not a requirement for our roles; however if you receive an offer you will need to include your most recent educational experience as part of our background check process.
After you apply you are going to hear back from useven if we dont see an immediate fit with our team. In fact throughout the process we strive to never go more than seven days without letting you know the status of your application. We know well make mistakes from time to time so if you ever have questions about where you stand or about the process just ask your recruiter!
Zapier is an equalopportunity employer and were excited to work with talented and empathetic people of all identities. Zapier does not discriminate based on someones identity in any aspect of hiring or employment as required by law and in line with our commitment to Diversity Inclusion Belonging and Equity. Our code of conduct provides a beacon for the kind of company we strive to be and we celebrate our differences because those differences are what allow us to make a product that serves a global user base. Zapier will consider all qualified applicants including those with criminal histories consistent with applicable laws.
Zapier prioritizes the security of our customers information and is dedicated to adhering to all applicable data privacy laws. You can review our privacy policy here.
Zapier is committed to inclusion. As part of this commitment Zapier welcomes applications from individuals with disabilities and will work to provide reasonable accommodations. If reasonable accommodations are needed to participate in the job application or interview process please contact .
The anticipated application window is 30 days from the date job is posted unless the number of applicants requires it to close sooner or later or if the position is filled.
Even though were an allremote company we still need to be thoughtful about where we have Zapiens working. Check out this resource for a list of countries where we currently cannot have Zapiens permanently working.
Required Experience:
Manager
Full-Time