DescriptionResideos Products & Solutions business is currently seeking a Product Specialist for the First Alert products portfolio which includes smoke detector CO detectors fire extinguishers and other life safety Product Specialist is responsible for assisting the product team with the of new product introductions that grow revenue and gross margin for the business. The role requires crossfunctional collaboration to drive daily . This position reports to the Product Director for Safety Products and will support product lifecycle management for the business standard work and commercial launches.
JOB DUTIES:
- Provide detailed product information and demonstrations to customers
- Assist in resolving customer issues and inquiries
- Collect and analyze customer feedback to inform product improvements
- Support sales teams with technical expertise
- Monitor and analyze product performance metrics
- Execute product sunset and NPI activities
MUST HAVES:
- 2 years of related experience in fields including Product Engineering Business Strategy (combination of related field experience preferred)
- 1 years of New Product Development and New Product Introduction (NPI) experience
- Ability to travel up to 10
WE VALUE:
- Ability to Work Effectively Across the Business: Work with multiple functional areas of business engineering design finance sales or marketing.
- Problem Solving: Ability to figure out solutions to hard problems with constraints using sound judgement to assess risks and to lay out reasoning in a wellstructured datainformed narrative.
- Experience with Connected Life Safety Products: At Resideo we are committed to making homes safer more comfortable and energy efficient.
- Impactful Innovation: The Safety Product Management team drives major innovation and revitalization across portfolios involved with impactful needs across the connected home.
- Working with a Dynamic Team: Work with a talented team of professionals across the U.S. and Europe.
- Ownership and Action: We value individuals who embody ownership start with the customer and take action as we drive new product development (NPD) and new product introduction (NPI) for IoTconnected smart products and hardware solutions.
- HighImpact HighVisibility Initiatives: We are seeking an individual motivated to take a key role in delivering products with broad market reach worldwide.
WHATS IN IT FOR YOU:
- Opportunity to create products that go into millions of homes globally to provide comfort safety and energy efficiency while working in global crossfunctional teams.
- The opportunity to collaborate across a diverse organization while gaining depth of knowledge.
- Enjoy worklife balance with generous vacation time that can be scheduled with manager approval based on business priorities and personal needs without preset maximums.
- Immediate Benefit Eligibility Resideo provides comprehensive benefits including life and health insurance a life assistance program accidental death and dismemberment insurance disability insurance retirement plans vacation & holidays.
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Required Experience:
Unclear Seniority