drjobs Sr Product - OTC and Billing Operations Kuiper Commercial Revenue Operations

Sr Product - OTC and Billing Operations Kuiper Commercial Revenue Operations

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1 Vacancy
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Job Location drjobs

Redmond - USA

Yearly Salary drjobs

$ 124500 - 206000

Vacancy

1 Vacancy

Job Description

Project Kuiper is an initiative to increase global broadband access through a constellation of 3236
satellites in low Earth orbit (LEO). Its mission is to bring fast affordable broadband to unserved and
underserved communities around the world. Project Kuiper will help close the digital divide by
delivering fast affordable broadband to a wide range of customers including consumers businesses
government agencies and other organizations operating in places without reliable connectivity.

Export Control Requirement:
Due to applicable export control laws and regulations candidates must be a U.S. citizen or national U.S.
permanent resident (i.e. current Green Card holder) or lawfully admitted into the U.S. as a refugee or
granted asylum.

We are seeking a visionary leader to revolutionize Kuipers Global Sr Product OTC and Billing
Operations (GCOB). In this pivotal role you will blend product management expertise with operational
excellence to build and evolve missioncritical systems powering Kuipers commercial operations. You will own the product strategy for internal operational platforms while leading a team that ensures seamless of complex B2B contracts from signing to revenue recognition. As both product
operations leader you will drive innovation in the contracttocash lifecycle translating stakeholder
needs into product features and championing automation initiatives that support Kuipers global
expansion.
This position offers a unique opportunity to shape the future of spacebased communications by
building the operational backbone that supports Kuipers mission to bridge the global digital divide. You will lead the transformation of traditional operations into productdriven solutions creating efficient scalable and usercentric systems that enable rapid growth and global reach.
The ideal candidate will possess strong operational expertise in ContracttoCash processes core
product management competencies and a proven track record of leading complex operational
initiatives. As a strategic thinker you must balance shortterm operational needs with longterm
product vision while maintaining excellent communication skills to effectively engage with diverse audiences. Your leadership will be instrumental in driving innovation and operational excellence as we scale Kuipers global operations.



Key job responsibilities
Product Strategy & Innovation
Own the product vision and roadmap for contracttocash operational systems
Drive automation initiatives and system enhancements through partnership with Engineering
Develop strategies for new country launches and custom billing solutions
Influence product decisions for operational tools and platforms

Operational Leadership
Lead a highperforming team managing contract onboarding order orchestration and billing operations
Architect scalable processes for complex B2B contracts and global billing solutions
Establish governance frameworks and documentation for operational excellence
Drive key metrics including First Time Right Compliance Error Rate and Revenue Realization

Crossfunctional Management
Serve as the primary liaison between Sales Legal Finance and Customer Success teams
Translate stakeholder requirements into actionable product features
Lead process optimization initiatives across organizational boundaries
Build and maintain strategic partnerships with internal teams and external vendors

DataDriven Decision Making
Define and track KPIs for operational effectiveness
Implement metricsbased process improvements
Create datadriven business cases for automation and system enhancements
Develop and maintain performance dashboards for executive reporting

System & Process Design
Design and implement scalable operational workflows
Drive continuous improvement through process optimization
Create comprehensive documentation for processes and systems
Ensure compliance and risk management in operational processes


Bachelors degree in Business Finance Engineering or related field
8 years of experience in operations product management or related fields
Proven track record in Order to Cash billing operations or similar functions
Experience with process automation and system implementation
Excellence in stakeholder management and crossfunctional leadership

MBA CPA or relevant advanced degree
Strong understanding of B2B/B2C contract management and billing systems
Experience delivering forecasting budgeting and variance analysis and data interpretation of results
International business operations experience
Six Sigma certification or similar process improvement credentials
Experience with agile methodologies
Track record of scaling operations in highgrowth environments
5 years of people management experience
Strong analytical and problemsolving abilities
Exceptional written and verbal communication

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $124500/year in our lowest geographic market up to $206000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit
This position will remain posted until filled. Applicants should apply via our internal or external career site.


Required Experience:

Senior IC

Employment Type

Full-Time

Department / Functional Area

Product Management

About Company

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