Community Services Assistant - Desert Region
Community Services Assistant - Desert Region
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$ 37440 - 50814
1 Vacancy
Job Description
ABOUT THE POSITION
Riverside University Health System (RUHS) Behavioral Health seeks a Community Services Assistant to join our team in the Desert Region. The Community Services Assistant will work in the field transporting consumers to various appointments throughout Riverside County. The Community Services Assistant performs liaison functions between the assigned program and the community.
The ideal applicant will have experience: identifying community needs and assisting in meeting those needs by providing referrals to various available County services; performing a variety of routine support services; and acting as liaison between departmental staff and the community.
This position will require driving and traveling throughout Riverside County
Duties include but are not limited to:- Provide transportation transport clients to and from appointments.
- Coordinate with and provide support services to staff as needed.
- Identify client and/or public needs and assist in meeting those needs by providing referrals to various available County services.
- Maintain fleet of vehicles track maintenance and service needs of county vehicles (e.g. oil change gas car wash etc..
Applications will be reviewed in the order of when it was receivedEXAMPLES OF ESSENTIAL DUTIES
Provide basic information and educational materials of departmental and program services; help the community clients and/or the public understand policies and procedures.
Establish effective lines of communication between the department community clients and/or the public; provide feedback both verbally and in writing to appropriate professional staff members regarding the community clients and/or the public response to program services.
Conduct formal and informal meetings to provide information to individuals regarding problems they are experiencing; interview clients and/or the public to gather basic information; assist the public in completing necessary forms and paperwork.
Track and log appropriate information (e.g. individuals contacted services provided participant information verification of eligibility and/or resources utilized).
Supervise the behavior and conduct of minors in various situations.
Monitor and report to professional staff on client and/or the public progress and adherence to rules of established agreements responses and interactions during approved family visitations.
Identify and report problem situations to professional staff; log appropriate information and progress reports.
Schedule appointments for services and refer clients and/or the public to other agencies when appropriate.
Coordinate and/or provide necessary transportation to clients and/or the public; assist professional staff by making home visits.
Perform computer inquiries records and/or background checks on clients and/or the public.
Initiate and compose routine correspondence; compile a variety of narrative and statistical reports; locate receive obtain and/or file court dockets; prepare list of dockets not received.
Review register of action; track cases on a monthly basis to remind professional staff of cases needing progress reports; maintain and update files.
Assist in coordinating community events including scheduling outreach and logistics; maintain and update records related to participation outcome and public feedback.
Provide support and educate participants regarding Department outreach services education events and/or programs.MINIMUM QUALIFICATIONS
OPTION I
Experience: Six months of public contact.
OPTION II
Education: Completion of 9 semester or 12 quarter units from an accredited college or university preferably with coursework in behavioral or social sciences or a related field to the assignment.
ALL OPTIONS
Knowledge of: The basic needs and problems of disadvantaged groups and various other groups (e.g. the elderly); multicultural and ethnic differences.
Ability to: Learn basic principles of various human services programs; understand the cultural and social factors affecting behavior patterns; effectively communicate social cultural and behavioral facts to professional staff and community members; communicate effectively and establish and maintain good relations with a wide range of social and ethnic groups; obtain and record accurate information.SUPPLEMENTAL INFORMATION
This classifications rate of pay will be set in accordance with California Senate Bill 525 requirements for applicable departments.
BASED ON THE NUMBER OF APPLICATIONS RECEIVED THIS POSTING MAY CLOSE WITHOUT NOTICE.
For questions regarding this recruitment contact the recruiter Jesus Colin: .
APPLICATION INFORMATION
Veterans Preference
The County has a Veterans Preference Policy applicable to new hires. To qualify upload a copy of your (or your spouses) Member4 Form DD214 indicating dates of service and a copy of your spouses letter of disability (if applicable) with your application. For privacy reasons it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans Veterans Preference Policy C3 is available here: Accommodations
The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation please visit the Disability Access Office web page located at: of Education
If using education to qualify or when requested by the recruiter upload a copy of any license(s) official/unofficial transcript(s) degrees and/or related employment documents to your NeoGov account at the time of application and before the closing date. Official or unofficial transcripts will be accepted.If your education was completed outside of the United States you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services NACES or Association of International Credential Evaluators Inc. AICE.
Equal Opportunity Employer
The County of Riverside is an Equal Opportunity Employer. It is the policy of the County of Riverside to provide equal employment opportunities for all qualified persons. All applicants will be considered without regard to race color religion sex national origin age disability sexual orientation gender gender identity gender expression marital status ancestry medical condition (cancer and genetic characteristics) genetic information or denial of medical and family care leave or any other nonjobrelated factors.PreEmployment
All employment offers are contingent upon successful completion of preemployment requirements including a criminal background investigation which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from County employment). A preemployment physical examination and background check may be required.Probationary Period
As an Approved Local Merit System all County of Riverside employees except those serving At Will are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding County Resolution or Salary Ordinance. Temporary and Per Diem employees serve at the pleasure of the agency/department head.General Information
Current County of Riverside and/or current employees of the hiring department may receive priority consideration. Qualified candidates may be considered for future County vacancies.Job postings may close without notice based on application volume. Submit your complete application by the recruitment close date; no late applications are accepted. Ensure all relevant experience/education is reflected on your application/resume as a failure to demonstrate position requirements may disqualify applicants. A description of job duties directly copied from the job classification or job posting will not be considered.
Please read and follow any special application instructions on this posting. Click the Apply link located on this page to submit your application. For additional instructions on the application process examinations Veterans preference preemployment accommodation or other employment questions please refer to our web site .
If you are experiencing technical problems you may contact the applicant support desk Monday through Friday 6 am to 5 pm Pacific Time at or tollfree.
Employment Type
Full-Time
