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You will be updated with latest job alerts via emailPrimary Duties & Responsibilities:
Performs insurance followup billing and collection duties on various financial classifications to ensure timely and accurate payment of physician charges.
Reviews patient accounts to verify the accuracy of information including insurance eligibility invoice resolution correspondence remittances requests for additional information or other appropriate handling.
Utilizes Epic system tools and payer websites for claim submission claim status attachments eligibility and authorization/referral inquiry.
Makes collection calls to insurance companies and/or patients to ensure timely payment of claims.
Contacts insurance companies regarding posting payments and collection agencies regarding payment reports.
Supports customer service unit in answering billing and collection questions.
Assists with training new staff.
Consistently meets the Quality Assurance (QA) and meaningful efficiency standards of working invoices each day and follows best practices for onetouch resolution as established within the department.
Interacts with management and staff members to discuss issues.
May act as Team Lead.
Assists with special projects.
Performs other duties as assigned by the supervisor and/or manager.
Working Conditions:
Job Location/Working Conditions
Normal office environment
Physical Effort
Typically sitting at desk or table
Repetitive wrist hand or finger movement (PC typing)
Equipment
Office equipment
Education:
High school diploma or equivalent high school certification or combination of education and/or experience.
Certifications:
Work Experience:
Skills:
Drivers License:
Education:
No additional education beyond what is stated in the Required Qualifications section.
Certifications:
Work Experience:
Skills:
Claims Resolution Collections Strategies Communication Computer Literacy Confidential Data Handling Epic EHR Health Insurance Billing Health Insurance Portability & Accountability Act (HIPAA) ICD10 Procedure Coding System Insurance Follow Up Medical Billing and Coding Medical Technology Medical Terminology Microsoft Excel Microsoft Word Office Equipment Team Leadership Telephone CommunicationsFor frequently asked questions about the application process please refer to our External Applicant FAQ.
If you are unable to use our online application system and would like an accommodation please emailor call the dedicated accommodation inquiry number atand leave a voicemail with the nature of your request.
All qualified individuals must be able to perform the essential functions of the position satisfactorily and if requested reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job absent undue hardship.Personal
Up to 22 days of vacation 10 recognized holidays and sick time.
Competitive health insurance packages with priority appointments and lower copays/coinsurance.
Take advantage of our free Metro transit UPass for eligible employees.
WashU provides eligible employees with a defined contribution 403(b) Retirement Savings Plan which combines employee contributions and university contributions starting at 7.
Wellness
Wellness challenges annual health screenings mental health resources mindfulness programs and courses employee assistance program (EAP) financial resources access to dietitians and more!
Family
We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care Weve got you covered.
WashU covers the cost of tuition for you and your family including dependent undergraduatelevel college tuition up to 100 at WashU and 40 elsewhere after seven years with us.
Full-Time