LVR Representative - Fresno CA
LVR Representative - Fresno CA
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
CHEP helps move more goods to more people in more places than any other organization on earth via our 347 million pallets crates and containers. We employ approximately 13000 people and operate in 60 countries. Through our pioneering and sustainable shareandreuse business model the worlds biggest brands trust us to help them transport their goods more efficiently safely and with less environmental impact.
What does that mean for you Youll join an international organization big enough to take you anywhere and small enough to get you there sooner. Youll help change how goods get to market and contribute to global sustainability. Youll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your worklife balance and flexibility through ourHybrid Work Model.
Job Description
Position Purpose
The CHEP Route Driver Pallet Collection will be responsible for executing multiple lessthantruckload deliveries and collections daily. They will be responsible for route and volume optimization through the development of customer and internal support partnerships. They will be actively involved in the development and implementation of key growth components of the CHEP LVR (Low Volume Recovery) Program. This will include partnering with multiple internal functions building and executing project plans as well as leading teammates through training of new processes.
Daily Reporting Location:
3210 South East Ave Suite 101 Fresno CA 93725
Scope
- Number of Countries: 1
- Number of Locations: 100 Customer Locations
Major/Key Accountabilities
- Operate a CHEP owned box truck (or similar equipment) in compliance with all DOT (Department of Transportation) Regulations and CHEP Safety requirements
- Execute deliveries and collection of empty pallets (and possibly other assets) at locations provided by CHEP as efficiently as possible
- Work with local customers on program compliance to drive efficiencies and increase collection volumes
- Document all delivery and collection data (times mileages volumes customer comments etc. and communicate to CHEP LVR support personnel
- Visit potential collection locations to explain the CHEP LVR Program gather data/information with the goal being adding locations to the Programs customer base
- Develop communicate and implement improved processes focusing on key performance areas within the LVR operations
- Partner with internal resources to build and execute project plans
- Serve as a resource and trainer for LVR Representatives on key performance areas
Measures
- DOT & Safety Compliance
- On Time Performance/Customer Service Levels
- Operational Cost Optimization
- Total Pallets Delivered/Collected
- Customer/Location Growth
- LVR Program Cost Performance
Authority/ Decision Making
- Customer Issue Resolution
- Delivery/Collection Prioritization
- Working Autonomously
- Working within a Matrix Environment
Key contacts
Internal:
- Asset Recovery Reps
- LVR Coordinators
- Customer Service Field Reps
- Service Center/Operations Supervisors Clerks and Managers
External:
- Key Retail & Manufacturing Customers (Local level)
- NPDs (Local level)
- Potential Customers (Local Level)
Qualifications
- Willing to lift 65 lbs. on a regular basis
- Must have a clean driving record
- Must be able to obtain and maintain a DOT medical card with no restrictions
- Able to execute and optimize provided delivery/collection routes
- Strong communication skills
- Onthefly Problem Solving
- Comfortable working autonomously
- Able to develop relationships with new customers
- Strong Analytical skills
- Able to lead peers
Experience
- Multistop driving
- DOT & Safety Compliance Ownership
- Route Optimization/Management
- Local Customer Relationship Building
- Front line operations leadership
- New Customer Development (Desired)
Skills and Knowledge
- DOT Regulations
- Basic Microsoft Office (Excel Outlook)
- Routing Management Apps/Software (Desired)
- Customer Service Programs
Languages
Essential:
- English
Desirable:
- Spanish
Field Based Fresno CA
Remote Type
Fully RemoteSkills to succeed in the role
Active Learning Adaptability CrossFunctional Work Curiosity Digital Literacy Emotional Intelligence Empathy Initiative Problem SolvingWe are an Equal Opportunity Employer and we are committed to developing a diverse workforce in which everyone is treated fairly with respect and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class.
Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer please contact us at
Required Experience:
Unclear Seniority
Employment Type
Full-Time
