Clinical Team Assistant
Clinical Team Assistant
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Job Description
Reputable Community Healthcare Clinic seeks FullTime Bilingual Clinical Team Assistant to join an organization that is respected and well loved by the Community we serve!
What you will do at AMC:
The Clinical Team Assistant (CTA) provides vital support to the nursing and care teams by assisting with nonclinical patient care coordination documentation communication and workflow processes. Reporting to the Lead Nurse the CTA plays a key role in ensuring efficient clinical operations and timely patient followup. This position supports smooth functioning of daytoday activities and contributes to a highquality patientcentered experience.
- Assist with coordination and documentation of patient services including referrals prior authorizations and communication with external partners (e.g. specialists pharmacies labs).
- Manage refill requests including updating the pharmacy and provider information ensuring appropriate routing and documentation.
- Assist with care gap reporting and followup (e.g. overdue labs immunizations mammograms) supporting panel management and quality initiatives.
- Communicate directly with patients as needed for scheduling followup on test results or health education materials per clinical protocols.
- Support scanning faxing and uploading of medical records and documentation into the electronic health record.
- Help coordinate case management tasks under the guidance of the Lead Nurse including patient outreach and support with Durable Medical Equipment (DME) IHSS coordination Radiology Prior Authorizations or community services.
- Support panel reassignment processes and patient communication related to provider transitions.
- Monitor documentation workflows and follow up with team members to ensure timely completion of tasks.
- Participate in clinic meetings and continuous quality improvement (CQI) initiatives as assigned.
- Demonstrate a commitment to excellent communication organization and collaboration within the care team.
- Other duties as assigned.
The Clinical Team Assistant at Alliance Medical Center has the following qualifications and skills:
- High school diploma or GED required; associate degree or postsecondary education preferred;
- At least one year of experience in a healthcare or clinic setting required;
- Bilingual in English and Spanish required;
- Completion of medical assistant program with certification required;
- Current CPR certification required;
- Knowledge of medical office systems and terminology including electronic health records;
- Strong organizational and communication skills;
- Ability to prioritize tasks and work effectively as part of a care team in a fastpaced environment;
- Proficient in Microsoft Office applications (Outlook Word Excel);
- Demonstrates cultural humility and professionalism in interactions with diverse populations;
- Ability to maintain patient confidentiality and adhere to HIPAA guidelines.
Work location: This position is expected to work onsite and not remotely.
Employment Type
Full-Time
