Head of Risk Management - Operations
Head of Risk Management - Operations
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Salary Not Disclosed
1 Vacancy
Job Description
About This Role
Were looking for an experienced and Customer Focused Head of Risk Management to evolve and oversee our first line risk strategy for Capital One UKs Operations Teams
You will be working in the first line of defence responsible for working with business partners to identify and mitigate potential risks to Capital One within the UK Operations function.
Senior Risk Managers at Capital One are highly motivated with excellent organisational and communication skills. They have a high level of exposure across lines of business and have the opportunity to work with Executives to create and implement innovative solutions to identify and mitigate potential risks to the Company.
What Youll Do
Reporting to the Head of Risk in the UK business you will play a key role in contributing to the effective design and delivery of our risk management strategy
Lead our Operations Risk team playing a trusted advisor role to the Head of Operations and their leadership team helping them to achieve their objectives in a well managed way.
Stay abreast of regulatory changes and influence and support key regulatory change projects
Support process management teams within the first line and ensure the business maintains a Dynamic and Well Controlled standard for process ownership risk management and controls.
Serve as a liaison interfacing with business partners Tech and other assurance functions such as legal and compliance to drive meaningful reductions in risk
Synthesise data and reporting; perform analysis and bring valuable business insights through evaluation of relevant information and insights
Design implement and/or influence internal governance processes in line with Enterprise standards and expectations.
Assess controls and glean insights from issues and events across business areas
Manage implement and deliver on a key program of risk deliverables
What Were Looking For
Experience as a senior Risk leader ideally within a regulated industry
A critical thinker who seeks to understand the business its processes risks and control environment
The ability to foster an environment of trust collaboration and belonging.
A relentless focus on quality and timeliness
You will be comfortable in adapting to change embracing bold ideas and are intellectually curious.
Ability to develop influential relationships based upon shared risk objectives
A passion for coaching and investing in the improvement of the team
Experience in working with a wide range of stakeholders and possess the confidence to be able to challenge and influence external and internal stakeholders
Confident judgement to formulate proposals and make solid recommendations to senior stakeholders
Where and how youll work
This is a permanent position based in our Nottingham office.
We have a hybrid working model which gives you flexibility to work from our offices and from home.
Were big on collaboration and connection so youll be based in our offices 3 days a week on Tuesdays Wednesdays and Thursdays.
Many of our associates have flexible working arrangements and were open to talking about an arrangement that works for you.
Whats in it for you
Bring us this and youll be well rewarded with a role contributing to the roadmap of an organisation committed to transformation
We offer high performers strong and diverse career progression investing heavily in developing great people through our Capital One University training programmes (and appropriate external providers)
Immediate access to our core benefits including pension scheme bonus generous holiday entitlement and private medical insurance with flexible benefits available including seasonticket loans cycle to work scheme and enhanced parental leave
Openplan workspaces and accessible facilities designed to inspire and support you. Our Nottingham headoffice has a fullyserviced gym subsidised restaurant mindfulness and music rooms. In London you can heighten your mood with a run on our rooftop running track or an espresso at the Workshop Coffee caf
What you should know about how we recruit
We pride ourselves on hiring the best people not the same people. Building diverse and inclusive teams is the right thing to do and the smart thing to do. We want to work with top talent: whoever you are whatever you look like wherever you come from. We know its about what you do not just what you say. Thats why we make our recruitment process fair and accessible. And we offer benefits that attract people at all ages and stages.
We also partner with organisations including the Women in Finance and Race At Work Charters Stonewall and upReach to find people from every walk of life and help them thrive with us. We have a whole host of internal networks and support groups you could be involved in to name a few:
REACH Race Equality and Culture Heritage group focuses on representation retention and engagement for associates from minority ethnic groups and allies
OutFront to provide LGBTQ support for all associates
Mind Your Mind signposting support and promoting positive mental wellbeing for all
Women in Tech promoting an inclusive environment in tech
EmpowHER network of female associates and allies focusing on developing future leaders particularly for female talent in our industry
If you require a reasonable adjustment please contact All information will be kept confidential and will only be used for the purpose of applying a reasonable adjustment.
For technical support or questions about Capital Ones recruiting process please send an email to
Capital One does not provide endorse nor guarantee and is not liable for thirdparty products services educational tools or other information available through this site.
Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Required Experience:
Director
Employment Type
Full-Time
