Senior ManagerLearning StrategyWorkforce Transformation

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Workforce Transformation

Management Level

Senior Manager

Job Description & Summary

At PwC our people in workforce consulting focus on providing consulting services related to human resources talent management and organisational development. They analyse client needs develop people and organisation strategies. These individuals offer guidance and support to help clients optimise their workforce enhance employee engagement and drive organisational effectiveness.

In change management and communications at PwC you will focus on helping clients navigate organisational change and effectively communicate with stakeholders. You will work closely with clients to develop change management strategies assess change readiness and design communication plans to support successful change initiatives. Your work will provide guidance on employee engagement training and cultural transformation to drive organisational adoption and minimise resistance.

PRACTICE OVERVIEW: WORKFORCE TRANSFORMATION

At PwC our consultants work with their U.S. counterparts to develop both short and longterm Workforce Transformation solutions for our clients. Our practitioners facilitate transformation by conducting strategic change initiatives assisting transformative leadership initiatives designing HR processes developing and implementing learning interventions that align with the clients business strategy.
Some of our key capabilities include:
Talent Change and Behaviors
HR Transformation
Rewards & Wellbeing
Workforce Analytics and Products
Leadership Development Programs
POSITION REQUIREMENTS:
Key Responsibilities:
As a WT practitioner you will integrate bestinclass consulting practices to enhance workforce capabilities skills and attributes for our clients by designing and implementing impactful learning strategies. You will lead and oversee the development of tailored learning solutions that optimize HR functions and support longterm organizational success. Additionally you will drive strategic initiatives oversee the development of core learning materials and identify business opportunities to strengthen Learning Solutions offerings.
As such the key responsibilities for this position include (but are not limited to):
Engagement Delivery
Lead and oversee Instructional Design (ID) or Learning Experience Design (LXD) efforts for multiple projects with a strong focus on adult learning principles and instructional strategies.
Demonstrate a deep understanding of business operations across industries and implementation of different transformation projects such as Technology implementations Process Redesigns etc.
Strategize and deliver change and learning solutions for technology driven or culturebased client transformation journeys and bringing creative solutions to enable business readiness and adoption.
Provide strategic guidance on tailored learning solutions for clients by leveraging Subject Matter Expertise in:
oInstructional Design (ID) or Learning Experience Design (LXD)
oAdult learning principles
oTraining needs analysis
oTraining strategy
oCurriculum design
oBlended learning solutions
oRolebased learning plans
Recognize / articulate effective facilitation practices including Train the Trainer design and/or oversight of Training Delivery.
Oversee multiple client engagements ensuring the production of highquality deliverables on time and within budget.
Serve as a trusted advisor to Csuite executives HR leaders and senior stakeholders helping them navigate workforce learning challenges and drive transformation.
Develop and maintain strong client relationships proactively identifying opportunities to expand learning solutions and consulting services.
Lead executivelevel discussions offering insights into learning strategies workforce trends and business impact.
Navigate complex stakeholder environments ensuring alignment between business HR and learning teams to drive sustainable workforce development.
Promote buyin of proposed solutions from the top management levels of the client organization; and demonstrate attention to detail required to produce the quality of deliverables that meets or exceeds client and internal leadership expectations.
Partner with account and sales teams to develop proposals RFP responses and gotomarket strategies for learning solutions.
Lead the management and risk of engagement and project economics including planning budgeting resourcing.
Ability to work through ambiguity flexibility to adapt to changing priorities and business needs.
Ability to work flexibly across time zones as per project requirements ensuring seamless coordination and efficient project .
PwC Internal Delivery
Stay up to date with the latest trends and advancements in learning and development.
Contribute to pursuit teams and proposal development including innovative approaches and methodologies.
Contribute to thought leadership by developing whitepapers case studies and market insights that enhance the firms positioning in workforce learning and transformation.
Mentor and provide guidance and support to team members to reinforce learning from engagements.
Believe in the value created by diverse teams and adapt to different working styles.
Continue to develop internal relationships and your PwC brand.

Musthave
Work directly with clients to support engagement delivery spanning across phases of (ADDIE) analysis design development implementation and Evaluation of training.
An interest in upskilling for a digital world and technology trends an openness to learning new tools and adapting how you work.
Will to work in a fastpaced environment with sometimes unpredictable circumstances or changes comfortable working in ambiguity.
Excellent project management skills with the ability to manage multiple projects simultaneously and meet deadlines.
Exceptional communication and interpersonal skills with the ability to effectively collaborate with stakeholders at all levels.
Proven track record of delivering highquality learning solutions that drive performance improvement.
Experience in managing learning budgets and allocating resources efficiently.
Will to learn adopt and lead new ways of doing things (e.g. personas journey mapping gamification etc..

Goodtohave
Demonstrate experience and understanding of Learning Solutions and its role in overall Change Management projects
Effective storytelling and communication skills to various audiences (written and verbal)
Strategic and creative thinker problem solver
Analytical mindset with the ability to use data and metrics to assess training effectiveness
Strong problemsolving abilities with the capability to identify and address complex learning needs.

EDUCATIONAL BACKGROUND:
MBA or masters degree in HR Organizational Development Sociology Psychology Marketing or related fields of study (preferably from premier BSchools).
ADDITIONAL INFORMATION:
Travel Requirements: Travel to client locations may be required as per project requirements
Line of Service: Advisory
Industry: Management Consulting
Practice: Workforce Transformation
Designation: Senior Manager
Prior Experience: 1114 years of prior relevant work experience

Preferred Work Experience: Experience in Consulting (preferred experience in Learning Solutions Instructional Design Change & Communications or related fields).

Education (if blank degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank certifications not specified)

Required Skills

Optional Skills

Accepting Feedback Accepting Feedback Active Listening Analytical Thinking Business Analysis Change Impact Analysis Change Management Coaching and Feedback Communication Communications Management Communications Planning Communications Strategy Corporate Communications Creativity Embracing Change Emotional Regulation Empathy Engagement Strategies Human Capital Initiatives Human Resources Management (HRM) Inclusion Influence Intellectual Curiosity Issue Management Learning Agility 21 more

Desired Languages (If blank desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship

No

Government Clearance Required

Yes

Job Posting End Date