Aftersales Coordinator - Summer 2025
Aftersales Coordinator - Summer 2025
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Job Description
The opportunity
Were currently looking for an Aftersales Coordinator for Summer 2025. Someone to join our Global Car Service & Repair Experience team to handle our Aftersales operation during the summer. Someone with a passion for electric mobility an interest in technology and a desire to create the change we know is needed. If you also have an interest in Aftersales and customer service this would be the perfect match. This position is located at Polestar HQ in Gothenburg Sweden.
This is a summer position and will provide the opportunity to gain exposure and learn from experienced colleagues within Automotive Aftersales Business.
The responsibilities
In this role youll be expected to handle:
- Goodwill ordering
- Customer returns
- Shipments not delivered to customer
- Business related support questions from markets and engagement centers
- Retail pricing administration
- Service partner remuneration administration
- Performance Software ordering and invoicing
The ideal candidate
In order to succeed in this role and at Polestar in general there are a few characteristics youll need to have. First of all driving problemsolving activities is crucial to meet our high customer service satisfaction targets. Secondly being curious and collaborating is a must have to succeed in your role. Last but not least being flexible is valued and always helping colleagues and our stakeholders to deliver on our joint priorities.
In addition youll need the following qualifications:
- Pursuing a degree in Engineering Business Administration Logistics or a related field.
- Strong customer focus and a serviceoriented mindset.
- Good understanding of digital solutions for online sales.
- Experience in aftersales or logistics operations is beneficial but not required.
Polestar is an international company with various backgrounds represented. English therefore is the language of written and spoken communication. And though we have a global presence we maintain the growthmindset. Change happens often at Polestar. But so does progress. Expect an accelerating exciting environment.
The process
If the above matches your ambitions be sure to apply. Our selection process is ongoing and the job advert will remain open until its filled.
The Polestar journey is an electric one.
Employment Type
Full Time
