Azure SysadminSupport Expert Portugal-based
Azure SysadminSupport Expert Portugal-based
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Job Description
Boost IT (Emagine Portugal) is looking for an experienced Workplace Subject Matter Expert (SME) to lead and support modern enduser technology services with a strong focus on identity management collaboration infrastructure and device management.
This role is pivotal in ensuring a seamless secure and efficient digital workplace
experience for our users. The ideal candidate will have solid expertise in Active Directory Azure Entra ID (formerly Azure AD) printer management conference room technologies and endpoint management platforms such as Intune and SCCM. Strong documentation and communication skills are essential.
Tasks
Entra ID and SSO integrations.Act as SME for identity platforms including Active Directory Group Policy Azure- Manage and support enterprise printer infrastructure print servers and followme
printing solutions. - Provide technical oversight and improvements for conference room technologies AV equipment and Microsoft Teams Room systems.
- Assist with Intune and SCCM administration for device lifecycle management application deployment and compliance enforcement.
- Collaborate with security and compliance teams to align identity and endpoint policies with corporate standards.
- Create update and maintain detailed technical documentation including design documents SOPs user guides and change records.
- Participate in and contribute to the design and continuous improvement of the modern workplace strategy.
- Troubleshoot and resolve escalated issues related to identity access printing and endpoint performance.
- Support onboarding/offboarding processes group management license assignment and automation tasks.
- Coordinate with thirdparty vendors and internal teams for upgrades rollouts and issue resolution.
Requirements
5 years of experience in enduser technology support with specialization in identity and access management.- Proficient in Active Directory Azure Entra ID conditional access MFA and group management.
- Solid experience managing enterprise printing infrastructure drivers and queue management.
- Familiar with conference room solutions AV troubleshooting and Microsoft Teams Rooms.
- Working knowledge of Microsoft Intune and SCCM (Configuration Manager) for software packaging compliance and endpoint policies.
- Strong documentation skills experience writing HLDs LLDs SOPs technical
runbooks and process documentation. - Good understanding of Windows desktop environments and standard enterprise applications (M365 stack).
- Ability to troubleshoot and resolve complex identity and endpointrelated issues.
Soft Skills:
- Excellent communication and interpersonal skills.
- Proactive detailoriented and processdriven.
- Able to manage priorities in a dynamic fastpaced environment.
- Strong collaboration and stakeholder management abilities.
Employment Type
Full Time
