Course Advisor

Course Advisor IT Masters

Operating since 2002 IT Masters is the leading online post graduate IT educator in Australia.

IT Masters partners with Charles Sturt University to deliver a range of online post graduate masters and graduate certificate/diploma courses in IT such as: Cyber Security/Cloud/Networks/Project Management and an MBA. Operating since 2002 IT Masters is the leading online post graduate IT educator in Australia. IT Masters is part of ECA Online and the wider Education Centre of Australia group.

ECA Online is the digital arm of Education Centre of Australia (ECA) providing a wide range of online education options including short courses micro credentials qualifications and higher education programs.

Education Centre of Australia (ECA) is a dynamic and diverse education group that stands at the forefront of Australias higher education sector boasting campuses in Sydney Brisbane Melbourne and most recently in Adelaide as well as overseas locations in the UK and India. With a rich history spanning over almost two decades ECA delivers highquality education encompassing English language courses bachelors and postgraduate degrees and targeted internships. ECA is a successful Australianbased education organisation offering a comprehensive range of facetoface and online courses for both international and domestic students. Collaborating with esteemed higher education providers like Victoria University Swinburne University Charles Sturt University University of Canberra University of Tasmania University of the Sunshine Coast and London Metropolitan University ECA is committed to delivering a worldclass educational experience.

We have got an exciting opportunity for a Course Advisor to be part of our team at IT Masters/ECA Online based at our Parramatta campus.

As a key member of the team you will have a rewarding opportunity to progress your career within the education industry. We are looking for someone who wants to grow with us and is selfmotivated and an enthusiastic gogetter.

Fresh graduates and experienced sales professionals with a passion for their clients and a degree in business or marketing are welcome to apply.

Key Responsibilities:

• Phone based sales to our prospective student database and new qualified leads using our internally developed respectful sales methods.
• Managing a growing group of students over time and providing regular course advice to them on how best to manage and plan their path to a masters degree.
• Student retention: Calling existing students in between term start and census to assist with retention.
• Working with the IT Masters and ECA Online teams to grow our student database assist with managing peaks and troughs in demand participating in and presenting occasional webinars and at other online and in person events.

As the successful candidate you will ideally have:

• Bachelors degree in Business Marketing Communications or a related field.
• Ability to work in a fastpaced environment meet deadlines and adapt to changing priorities.
• Proven experience in sales environment meeting sales targets.
• Excellent written and verbal communication skills.
• Proficiency with social media management and analytics tools would be desirable.
• Proven experience in social media marketing would be desirable.

IT Masters/ECA Online offers:

• A work culture that inspires and supports excellence in our employees
• Work/life balance
• Continuous support in your professional development
• Employee benefits package with a diverse range of offerings from discounts at gyms and specialty retail stores to a comprehensive employee assistance program. Our commitment extends to supporting new parents with companypaid parental leave and to foster continuous employee growth we proudly provide a 25 discount on courses offered by ECA.

In return we offer you:

• Companypaid parental leave 14 weeks at 100 of current pay or 28 weeks at 50 of current pay)
• Employee assistance program with Uprise 6 session per year for staff and direct family members)
• Support through 25 on the full fees for courses offered by ECA as Staff Education Assistance
• Professional development programs
• Travel insurance discount
• Wellbeing brands discounts
• Free access to LinkedIn Learning

EEO Statement

At ECA we champion our organisational values which include Celebrate diversity and inclusion thus we strive to be a place of growth where everyone can continually thrive.

We welcome applications from candidates from all backgrounds including but not limited to Aboriginal and Torres Strait Islander People people living with a disability women people who identify as LGBTIQA and people from culturally and linguistically diverse backgrounds.

This position is open to all Australian Citizens Permanent Residents and applicants who hold a current and valid Visa with full working rights in Australia.

How to apply

Applications (including a CV and any additional supporting documentation) can be submitted via the Apply button at the top of the page. Due to the expected high volume of responses only shortlisted candidates will be contacted.

For further information on this role to gain insight into our team or if you need assistance due to a disability please contact Shane Murphy at (Inquiries from recruiting companies will be ignored).

Thank you for your interest in this position with the ECA Group!