drjobs Marketplace Consultant Strategic Account Services

Marketplace Consultant Strategic Account Services

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1 Vacancy
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Job Location drjobs

London - UK

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

More than 300 million customers shop in Amazons store and every day customers browse purchase and review products sold by thirdparty sellers right alongside products sold by Amazon. Since 2000 Amazon has offered this virtual shelf space to individuals and companies of all sizes helping them reach hundreds of millions of customers build their brands and grow their business. Fastforward to the present day and these thirdparty seller products account for more than half of all units sold in our store. Expansion countries are currently in the process of intensifying their efforts creating a dynamic and fastpaced environment to operate in.

With increasing complexity of todays ecommerce and rise of opportunities the Strategic Account Services team aims to leverage the full potential of each Amazon Seller. Our team provides strategic consultancy using a datadriven collaborative and customerfocused approach to support Sellers to achieve their goals. Our holistic service offering addresses advice on topics such as International expansion Portfolio Optimization Fulfillment Strategy Product Presentation Promotions Advertising Strategy and Brand Building. In parallel to this strategic support we also help Sellers to solve their most pressing operational challenges.

As a Marketplace Consultant you core role is to support your Sellers to drive their business growth and program satisfaction by working backwards from their goals and developing a jointly aligned roadmap. You will build a relationship with them and use your analytical knowhow to proactively identify and provide advice on opportunities for their Amazon account.

WHERE WE NEED YOUR EXPERTISE:

Seller Management: Simultaneously manage a portfolio of 1012 Sellers to develop individual strategies manage timelines expectations and own communications.

Run Business Analyses: Produce business recommendations and actionable insights by using a wide set of analytical tools to interpret customer data.

Consultancy: Use your comprehensive Amazon knowledge to understand Sellers need and leverage our solutions for their priorities.

Support and Operational Troubleshooting: Support your Sellers by guiding the of strategic plans answering adhoc questions and help overcome operational and subjectspecific challenges.

Build relationships: Gain the trust of each managed Seller by close collaboration and delivering results. Use trust to build and maintain strong relationships with your stakeholders.

Coach: Dedicate time to educate each Seller about Amazons solutions and news to enhance each Selling partners knowledge about Selling on Amazon.

Business Reviews: Prepare and present performance deep dives to facilitate a monthly discussion around business progress current challenges and strategic plans with your Selling partner.

Become an Expert: Own a specific subject within our service organization with the goal to support peers invent processes/tools to the benefit of our internal and external stakeholders e.g. Branding Fulfillment by Amazon Hiring Tools Deals and a lot more.

Develop specific local requirements to ensure that standardize processes are adapted to the needs of Selling Partners in this country.

Bachelors degree or equivalent or experience in sales or marketing work (like ecommerce retail technology SaaS) or equivalent
Strong analytical skills allowing the interpretation of complex data sets using Microsoft Excel
Strong presentation skills and the ability to influence stakeholders

Experience influencing at all levels within an organization particularly at the executive level
Experience exceeding sales targets using a consultative solutionsfocused approach or equivalent

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover invent simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect use and transfer the personal data of our candidates.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit
for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.


Required Experience:

Contract

Employment Type

Full-Time

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