drjobs Senior Manager - Crown Jewel Operations Remote

Senior Manager - Crown Jewel Operations Remote

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1 Vacancy
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Job Location drjobs

North Chicago, IL - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

The Manager Crown Jewel Operations maintains accountability for a positive customer experience and driving value with a strategic mindset while protecting AbbVies most confidential data assets. This role will be accountable for providing governance and oversight for Crown Jewel Office and Cybersecurity activities while delivering business value by maximizing investment in securing our Crown Jewels.  This role will support the Data Protection Governance Committee and Crown Jewel Office Projects and guide development of reports and dashboards which will measure the current state of the Crown Jewel Office.

This position can be virtual anywhere in the U.S.

Responsibilities

  • Responsible for overall operations governance and optimization of Crown Jewel Office processes. Execute Crown Jewel operational processes with a focus on automation.
  • Establish and maintain collaborative working relationships with functional counterparts in ISRM the business and IT System Owners in the enterprise organization to ensure the protection of Crown Jewel data.
  • Lead assurance activities to test and ensure controls protecting Crown Jewel data are in effect.
  • Provide regular reporting to Sr. Leadership and the Crown Jewel Office on the health and status of Crown Jewel Assets.
  • Support the Data Protection Governance Committee by tracking action items helping with content development facilitating meetings and notetaking. Includes engagement with senior leaders from across the organization.
  • Responsible for providing operational and reporting requirements to development teams for internal tools and dashboards.
  • Monitor of Crown Jewel processes conducted by Information Security and Crown Jewel Office and identify and implement improvements.
  • Maintain accurate information around Crown Jewel data assets suppliers and applications and ensure engagement of business and IT owners throughout the lifecycle.
  • Ensure compliance with the AbbVie processes and ensure standard practices and processes across all Crown Jewel applications suppliers and data assets.
  • Support the overall mission of the Crown Jewels Office safeguard AbbVies most vital digital data assets through stringent security measures and cuttingedge technology ensuring data confidentiality to support our mission of making possibilities real.

Qualifications :

  • Bachelors Degree with 8 years experience; Masters Degree with 7 years experience; PhD with 3 years experience OR relevant experience in lieu of degree in Information Technology and/or Information Security. 
  • Experience managing managed service provider outcomes including SLA and contractual obligations working through gaps and ensuring optimization of delivery of service.
  • 5 yrs. of experience in utilizing ITIL Framework including:  Incident Management Change Management Problem Management and Change Management.
  • Proven experience identifying strategies for risk mitigation in order to reduce or eliminate issues.
  • CISSP preferred
  • Ability to prioritize and multitask.
  • Highly organized and detail oriented.
  • Strong problem resolution skills in large matrixed complex environments
  • Experience working with senior leaders. Strong communication and influencing skills.
  • Demonstrated ability to coordinate crossfunctional teams towards task completion.
  • Experience with Service Operations in a global multisourced environment.


Additional Information :

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: 

  • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location and we may ultimately pay more or less than the posted range. This range may be modified in the future.

  • We offer a comprehensive package of benefits including paid time off (vacation holidays sick) medical/dental/vision insurance and 401(k) to eligible employees.

  • This job is eligible to participate in our shortterm incentive programs. 

  • This job is eligible to participate in our longterm incentive programs

Note: No amount of pay is considered to be wages or compensation until such amount is earned vested and determinable. The amount and availability of any bonus commission incentive benefits or any other form of compensation and benefits that are allocable to a particular employee remains in the Companys sole and absolute discretion unless and until paid and may be modified at the Companys sole and absolute discretion consistent with applicable law. 

AbbVie is an equal opportunity employer and is committed to operating with integrity driving innovation transforming lives serving our community and embracing diversity and inclusion.  It is AbbVies policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race color religion national origin age sex (including pregnancy) physical or mental disability medical condition genetic information gender identity or expression sexual orientation marital status status as a protected veteran or any other legally protected group status.

US & Puerto Rico only to learn more visit  & Puerto Rico applicants seeking a reasonable accommodation click here to learn more:

Work :

Yes


Employment Type :

Fulltime

Employment Type

Remote

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