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Our Training team is one of the fastest growing areas within UWM which houses some of our most talented team members. Our Instructional Designer will partner with teams throughout the supported areas to provide necessary trainings or materials to team members. We need a team member who can dig deep with business leaders to determine training needs then create a plan to accomplish those training needs. The Instructional Designer will be expected to create and maintain training material and process documentation through the use of our internal programs. The designer were looking for should communicate at a high level and possess writing and computer skills.
Partnering with Training team members and business leaders to develop training that meets the needs of the company teams and learners
Designing and developing Initial Ongoing and Continuous Improvement training for various roles throughout the organization by creating course designs job aids participant guides visual aids PowerPoints and more
Creating assessment tools to measure learning knowledge retention and performance
Seeking training evaluation and feedback to continuously improve training programs and material
Developing learning management content including technology announcements surveys and more
Providing feedback to Training team members to support the improvement of content creation and facilitation
Analyzing metrics to identify training opportunities
Acting as a backup to trainers for facilitating Initial Ongoing and Continuous Improvement training for various roles if needed
Must Have Qualifications:
1year of experience in the design/development of training materials
6 Months of experience in computerbased training design/development
Advanced experience with Microsoft Word and PowerPoint
Proficiency with Microsoft Excel
Strong written and verbal communication skills with the ability to effectively communicate at multiple levels in the organization
Ability to explain complex information in clear concise terms
Strong collaboration with team members and business leaders
Must be detailoriented
Resultsoriented with the ability to complete assignments on time and manage multiple priorities concurrently
Maintain a positive attitude and exude confidence
Actively seek coaching and feedback
Exceptional work ethic customer service and interpersonal skills
Approach tasks and projects with a Yes Mentality
Live and breathe our values
Nice To Have Qualifications:
Experience in a mortgagerelated role
Previous training experience
Experience as an Instructional Designer
Proven track record of implementing the ADDIE process and Kirkpatrick model
Experience with Articulate Storyline and Articulate Rise or other eLearning software
Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans Its all happening on UWMs campus where our awardwinning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement.
Its no wonder that out of our six pillars People Are Our Greatest Asset is number one. Its at the very heart of how we treat each other our clients and our community. Whether its providing elite client service or continuously striving to improve our pillars provide a pathway to a more successful personal and professional life.
From the team member that holds a door open to the one that helps guide your career youll feel the encouragement and support on day one. No matter your race creed gender age sexual orientation and ethnicity youll be welcomed here. Accepted here. And empowered to Be You Here.
More reasons youll love working here include:
Full-Time