Onbase Product Owner System Administrator - Bits
Onbase Product Owner System Administrator - Bits
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Job Description
Department Information
Please note: This recruitment may be used to fill multiple vacancies.
This position is open to current Colorado residents only.
Administrative Solutions (AS) provides management and oversight for key administrative and technical services that enables CDHS to achieve its goals. It is responsible for a number of support functions to make our agency as efficient effective and impactful as possible. Administrative Solutions comprises Human Resources; Facilities Management; Audit; Business Innovation Technology and Security; Emergency Management; Legal; Performance Management;Communications; Project Management; and Leadership & Organizational Development.
Business Innovation Technology and Security (BITS) is responsible for managing the Departments information technology (IT) providers including relations with the Governors Office of Information Technology (OIT). The division serves as the main point of contact for departmental issues involving technology resources and needs and coordinates activities with CDHS program staff for IT support operations maintenance modernization and implementation of new IT systems.
Description of Job
Hybrid Work Assignment; In office on Wednesday and Thursday Virtual on Monday Tuesday and Friday.
Please note: These working arrangements are subject to change.
This position acts as the primary point of contact between CDHS stakeholders and the OIT technical resources and vendor partners working on the Onbase solutions. The positions responsibility is to define articulate and communicate the product vision; translate strategy into tasks for development; and create manage and clearly communicate the product backlog to maximize value to CDHS business. This position manages tracking tools/processes and owns and cultivates the many relationships required to advance Department goals related to OnBase solutions. Finally this position serves as an expert on the process for moving work forward and resolving issues by providing direction regarding technical applications process and policies. This position will support multiple unique solutions using the OnBase platform.
This position will fulfill OnBase Product Owner and OnBase System Administrator duties that fall into the following high level categories:
Product Vision
Contracting and Budget / Vendor Management
Relationship Management Communication and Training
Manage Product Backlog and Define Business Requirements
Release Management and Testing
Best Practice Support
Configuration Management
Access Control and Security
Troubleshooting and System Maintenance
Other Duties as AssignedMinimum Qualifications Substitutions Conditions of Employment & Appeal Rights
Minimum Qualifications:
Experience Only:Seven 7 years of relevant experience with Hyland OnBase or other content management systems conducting user research and testing to understand needs or trouble shooting and system maintenance with a minimum of thee 3 years professional experience as a Product Owner System Administrator Project Manager or similar roles working within IT applications or systems using Agile/Scrum and Waterfall methodologies.
OR
Education and Experience:A combination of related education and/or relevant experience in an occupation related to the work assigned equal to seven 7 years with a minimum of thee 3 years professional experience as a Product Owner System Administrator Project Manager or similar roles working within IT applications of systems using Agile/Scrum and Waterfall methodologies.
Substitution:
Additional relevant education will substitute for the required experience on a yearforyear basis.
Preferred Qualifications:
Selfmotivation with strong proven analytical and problem solving skills attention to detail and eagerness to continuously learn
Ability to quickly absorb technical concepts and communicate effectively with nontechnical and technical audiences verbally and in writing
Ability to multitask and work under pressure
Demonstrated ability to develop and maintain effective stakeholder development and team relationships
Deep customer empathy and curiosity thats paired with knowledge of how to gather and synthesize customer needs
Proficiency in conducting user research and testing to understand needs
- Product Owner experience
- System Administrator experience
- Project Management experience
- Hyland OnBase certifications
- Knowledge of Agile methodologies and how to implement them
- Prior State of Colorado work experience
- Strong ability to liaison between technical teams and business stakeholders ensuring alignment with Department and Division goals
- Strong oral and written communication skills
- Strong analytical critical thinking and problem solving skills.
Conditions of Employment:Travel required from time to time to coordinate efforts with stakeholders including CDHS offices across the state county partners other state agencies community organizations and federal partners.
- Standard Background Check Required ALL CDHS employees (nondirect contact):
CBI name check ICON Colorado court database Medicare fraud database Reference checks Professional License verification (licensure requirements) and drug screen (commercial Drivers license) Former State employees who were disciplinarily terminated or resigned in lieu of termination must 1 disclose that information on the application 2 provide an explanation why the prior termination or resignation should not disqualify the applicant from the current position 3 provide the employee number from the applicants prior State employment. Absent extraordinary circumstances prior disciplinary termination or resignation in lieu of termination and failure to provide this information will disqualify the applicant from future State employment with CDHS.
If you receive notice that you have been eliminated from consideration for this position you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.
An appeal or review must be submitted on the official appeal form signed by you or your representative. This form must be delivered to the State Personnel Board by email postmarked in US Mail or hand delivered 1525 Sherman Street 4th Floor Denver CO 80203 or faxed 303.866.5038 within ten 10 calendar days from your receipt of notice or acknowledgement of the departments action.
For more information about the appeals process the official appeal form and how to deliver it to the State Personnel Board; go to; contact the State Personnel Board for assistance at; or refer to 4 Colorado Code of Regulations (CCR) 8011 State Personnel Board Rules and Personnel Directors Administrative Procedures Chapter 8 Resolution of Appeals and Disputes atunder Rules.
Supplemental Information
For additional recruiting questions please contact
SignOn Incentive:
Upon approval a signon incentive based on position ranging from $2000 to $7000 (prorated if a parttime position) will be given in three payments: within two pay cycles of when the new employee starts at CDHS 180day anniversary and 270day anniversary with CDHS. These incentives will be available to the first 1000 new employees in select highneed positions.
About Us:
If your goal is to build a career that makes a difference consider joining the dedicated people of theColorado Department of Human Services(CDHS). Our professionals strive to design and deliver high quality human and health services that improve the safety independence and wellbeing of the people of Colorado. In addition to a great location and rewarding and meaningful work we offer:
Strong secure yet flexible retirement benefits including aPERA Defined Benefit Plan or PERA Defined Contribution Planplus 401(k) and 457 plans
Employer supplementedHealth Savings Account
Paid life insurance
Short and longterm disability coverage
11 paid holidays per year plus vacation and sick leave
Excellent worklife programs such as flexible schedules training and more
Remote work arrangements for eligible positions
*Some positions may qualify for the Public Service Loan Forgiveness Program. For more
information go to Values:
We believe in a peoplefirst approach:To serve the people of Colorado we develop a culture and work environment that creates an energized inspired and healthy team capable of giving their best to Coloradans.
Balance creates quality of life:We want our team to be resilient through a supportive workplace that values flexibility health and wellness and employee engagement.
We hold ourselves accountable:We take responsibility through our actions programs and results for the state of health and human services in Colorado.
Transparency matters:We are open and honest with employees our partners the Coloradans we serve and the public.
We are ethical:We abide by what is best for those we serve by doing what is right not what is easy.
Collaboration helps us rise together:We work together with all partners employees and clients to achieve the best outcomes for Coloradans.
We are committed to increasing the diversity of our staff and providing culturally responsive programs and services. Therefore we encourage responses from people of diverse backgrounds and abilities.
ADAA Accommodations:CDHS is committed to the full inclusion of all qualified individuals. As part of this commitment our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment including completing the application process interviewing completing any preemployment testing participating in the employee selection process and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position please direct your inquiries to our ADAA Coordinator Nancy Schmelzer at or call.
THE STATE OF COLORADO IS AN EQUAL OPPORTUNITY EMPLOYER
Required Experience:
Unclear Seniority
Employment Type
Full-Time
