Senior Software Engineer Healthcare Vertical Integration Acqueon - Contractor
Senior Software Engineer Healthcare Vertical Integration Acqueon - Contractor
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1 Vacancy
Job Description
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our teamfirst culture and enables us to innovate grow and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment empowering our employees to be their authentic selves.
We are seeking a highly skilled full stack Senior Software Engineer (Healthcare Vertical Integration Acqueon) Contractor to join our dynamic development team. In this full stack engineering role you will be responsible for designing developing and optimizing telephony integrations with the Epic Electronic Health Record (EHR) system. You will work across the full stackbackend frontend and APIsensuring that telephony solutions are effectively integrated with healthcare will play a key role in designing developing testing and maintaining critical integrations between Five9 telephony systems and Epic Electronic Health Record (EHR) applications. You will leverage your expertise to build scalable efficient and secure solutions that enhance the user experience and support the needs of healthcare customers.
Join our team on a 12 month contract with the flexibility of fully remote work. This role is fully remote for candidates who reside outside the 50 mile radius of our San Ramon office. For candidates who reside within 50 miles of our San Ramon location this role is Hybrid and would require 3 days a week (M W TH) in our San Ramon office.
Key Responsibilities:
- Design develop and maintain both frontend and backend components for telephony integration within Epic EHR systems.
- Build userfriendly interfaces for healthcare providers to interact with telephony features directly within the Epic platform.
- Develop microservices and APIs to facilitate smooth data exchange between Five9 telephony and Epic EHR systems.
- Integrate voice chat and other telephony communication features to enhance healthcare workflows.
- Work closely with crossfunctional teams including product managers healthcare experts and other developers to understand business requirements and deliver solutions that meet customer needs.
- Participate in sprint planning code reviews and provide feedback during agile cycles.
- Write unit tests integration tests and perform troubleshooting to ensure the reliability of integrations.
- Optimize application performance to handle largescale data loads and high concurrency typical of healthcare environments.
- Troubleshoot and resolve issues across the full stack (frontend backend database telephony integration).
- Create comprehensive technical documentation for system design API usage and integration points
- Provide technical support and training to endusers as needed.
- Stay updated with the latest advancements in the technology design principles coding standards and healthcare solutions.
Qualifications:
- Bachelors degree in Computer Science Software Engineering or a related field with 5 years of experience as a full stack developer.
- Strong experience in JavaScript (React Angular) for frontend development and Java/J2EE (Servlets JSP Spring Hibernate etc. for backend services.
- Solid understanding of Microservices architecture and handson experience developing and deploying microservices.
- Experience with integration technologies like RESTful APIs SOAP JSON XML and working with Web Services.
- Proficiency with CI/CD pipelines version control (Git) collaboration tools like JIRA/Confluence and cloud platforms like AWS or GCP.
- Strong communication skills and the ability to work effectively within a team.
Preferred Qualifications:
- Prior experience working on any authentication frameworks single sign on is a plus.
- Familiarity with Epic EHR and its integration protocols (HL7 FHIR etc. is a plus.
- Exposure to virtual desktop environments such as VMware or Citrix is a plus.
- Experience working with telephony systems particularly Five9 is a strong advantage.
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds perspectives and skills. The more inclusive we are the better we are. Five9 is an equal opportunity employer.
View our privacy policy including our privacy notice to California residents here:9/ptpt/legal.
Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
Required Experience:
Senior IC
Employment Type
Contract
