Manager HR Operations

Athena is a marketing consultancy where great ideas take flight. With a blend of strategic thinking creative vision and handson we partner with organizations looking to transform their presence reputation and performance. For over ten years weve delivered business insights marketing strategies and brand activations for leading organizations in industries ranging from telecommunications to major league sports.

Our people make Athena Athena. Theyre what help set us apart from traditional ad agencies and consultancies. As a 2023 and 2024 Philadelphia Inquirer Top Workplace we take pride in fostering a work environment where passion meets excellence. Our people are solutionsoriented individuals who eagerly roll up their sleeves to make work that works while sharing a couple of laughs along the way.

About the Position

The Manager of HR Operations is responsible for leading and optimizing HR processes technology and compliance to support the overall employee lifecycle. This role ensures operational excellence enhances HR systems and drives efficiency in HR service delivery. The Manager will work closely with HR leadership IT Finance and other key stakeholders to align HR operations with business goals.

What youll be responsible for:

HR Strategy & Process Optimization:

• Develop and implement HR operational strategies that support business objectives.
• Streamline and improve HR processes ensuring efficiency compliance and a positive employee experience.
• Lead HR transformation initiatives including automation and digitalization of HR functions.

HR Systems & Technology:

• Oversee HRIS (Human Resources Information System) management ensuring data integrity system functionality and continuous improvements.
• Partner with IT and vendors to evaluate implement and optimize HR technologies.
• Leverage HR analytics to drive datadriven decisionmaking and workforce planning.

Compliance & Risk Management:

• Ensure HR policies procedures and systems comply with local state and federal labor laws.
• Manage audits data security and reporting related to HR compliance (EEO FLSA GDPR etc..
• Develop and implement best practices for document retention employee records and HR reporting.

HR Service Delivery & Employee Experience:

• Develop and implement servicelevel agreements (SLAs) to enhance HR responsiveness and efficiency.
• Drive continuous improvement in employee selfservice tools and HR service delivery models.

Compensation Benefits & Payroll Operations:

• Collaborate with Total Rewards and Payroll teams to ensure smooth administration of compensation and benefits programs.
• Optimize payroll and benefits processes to enhance employee satisfaction and compliance.
• Manage vendor relationships related to benefits payroll and HR technology.

The skills and experience you should have:

• Bachelors degree in Human Resources Business Administration or a related field
• 5 years of operations experience with experience in HR operations leadership.
• Strong knowledge of HRIS platforms (Rippling Workday SAP SuccessFactors UKG etc..
• Expertise in HR compliance policies and labor laws.
• Proven experience in process improvement HR service delivery and HR analytics.
• Strong leadership communication and change management skills.
• Experience managing budgets and vendor relationships.

Its a plus if you have:

• Certification in HR (SHRMSCP SPHR) or HR systems (Workday SAP etc..
• Background in managing HR transformation or shared services models

• Medical/Dental benefits including of 1K Health Reimbursement Account
• Matching 401K
• Generous PTO policy
• Substantial Parental Leave Policy
• Hybrid Work Environment

Candidates must be willing to work hybrid 3 days onsite) in our Philadelphia PA office.

Curious about your career path at Athena This role is within a rapidly growing Operations department and the right candidate can excel produce great work and have an immediate impact on Athenas culture and growth.

Oh and our application process is open easy as transparent as we can make it and painless. We need team members like you to join us! Lets get started.

Athena is committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regards to race color religion sex sexual orientation gender identity national origin disability status protected veteran status or any other basis prohibited by law. If you are an individual with a disability and need assistance in applying for a position please contact us at 866.299.6040.