Job Summary
Front Desk/Clinic Support Associate Pediatric General Surgery We are seeking a fulltime Front Desk/Clinic Support Associate for our Pediatric General Surgery clinic. This fulltime position offers a consistent Monday through Friday schedule from 8:00 AM to 4:30 PM promoting a healthy worklife balance. This role requires no nights weekends or holidays. While the position is primarily based at our Lehi location there will be occasional coverage at our Salt Lake City location to accommodate for sick/vacation time. The Pediatric General Surgery clinic is a highenergy busy environment that treats a diverse group of patients.
Responsibilities
Key Responsibilities: Answer incoming calls and schedule clinic appointments Review clinic schedules process faxes and ensure proper distribution of orders to nurses and providers Take copayments and scan medical records into the patients chart Perform basic Medical Assistant duties as needed such as taking vital signs rooming patients entering patient information into medical records and assisting surgeons with patient care Maintain a high level of attention to detail in a fastpaced highvolume environment Support parents both in person and over the phone triaging their concerns and assessing the urgency of care Provide exceptional patient care while remaining calm under pressure Assist with patient registration and reconcile daily cash reports Complete mandatory training in infection control and safety in line with hospital and department policies Perform general clerical tasks including filing obtaining medical records from other providers and entering charges for billing purposes Assist with patient and family education providing educational materials and general health information Required Qualifications: Strong organizational and multitasking skills Ability to stay calm under pressure Experience or willingness to learn Medical Assistant skills Exceptional customer service skills for interacting with patients and families About the University of Utah: As a part of the University of Utah you will receive a competitive benefits package which includes: Affordable health care coverage 14.2 retirement contributions that vest immediately Generous paid leave (paid leave info 11 paid holidays per year 50 tuition reduction for employees spouses and dependent children Flexible spending accounts Free transit on most UTA services For additional benefits information visit .
Minimum Qualifications
One year of office experience customer service experience or equivalency (one year of education can be substituted for two years of related work experience). Current valid Utah drivers license at time of hire may be required in some areas. This position is patientsensitive and must fulfill all associated requirements. We protect our patients coworkers and community by requiring all patientsensitive employees to be immunized according to CDC standards and hospital policy. Limited exemptions may be made for documented medical contraindications or religious beliefs that object to vaccinations. Applicants must demonstrate the potential ability to perform the essential functions of the job as outlined in the position description. Disclaimer This job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties responsibilities and qualifications required of employees assigned to the job.
Required Experience:
Unclear Seniority