Technical Manager Customer Engineering - SIEM focus US Remote
Technical Manager Customer Engineering - SIEM focus US Remote
Posted on :
07-04-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
07-04-2025
Job Description
Company Overview:
Anomali is headquartered in Silicon Valley and is the Leading AIPowered Security Operations Platform that is modernizing security operations. At the center of it is an omnipresent intelligent and multilingual Anomali Copilot that automates important tasks and empowers your team to deliver the requisite risk insights to management and the board in seconds. The Anomali Copilot navigates a proprietary cloudnative security data lake that consolidates legacy attempts at visibility and provides firstinmarket speed scale and performance while reducing the cost of security analytics. Anomali combines ETL SIEM XDR SOAR and the largest repository of global intelligence in one efficient platform. Protect and drive your business with better productivity and talent retention.
Do more with less. Be Different. Be the Anomali.
Learn more at.
Job Description:
We are seeking a dynamic Technical Manager to lead and mentor a highperforming team of SIEM and TIP professionals in a playercoach capacity. As a playercoach you will blend handson technical expertise with leadership responsibilities guiding your team while also actively contributing to strategic clientfacing projects. This is a unique opportunity to shape the direction of our services catalog and offerings develop a talented team and deliver impactful security solutions to our clients.
Duties & Responsibilities:
Team Leadership and Development:
o Lead mentor and develop a team of professionals fostering a collaborative and highperformance environment.
o Provide technical guidance training and career development opportunities to team members.
o Conduct regular performance reviews and provide actionable feedback to team members.
o Work with HR and senior leadership to recruit and onboard new team members ensuring the right mix of skills and experience.
Technical Expertise & HandsOn Contribution:
o Actively participate in the delivery of clientfacing professional services including deployments integrations and optimizations.
o Serve as a subject matter expert on SIEM and TIP technologies and security operations solving complex technical problems and ensuring best practices are followed.
o Lead the development and implementation of automation dashboards and custom content for our security operations platform.
o Oversee the tuning and optimization of Anomali solutions to ensure maximum value and efficiency for clients.
o Act as a technical escalation point for complex client issues providing resolution and guidance.
Client Relationship Management:
o Build and maintain strong relationships with clients acting as a trusted advisor for their SIEM TIP and broader security operations needs.
o Collaborate with sales and account management teams to identify opportunities for expanding services and improving customer satisfaction.
o Assist in presales activities including technical assessments solution design and proposal writing.
Process Improvement & Innovation:
o Drive continuous improvement initiatives within the team andservice offerings including process optimization documentation and knowledge sharing.
o Stay up to date on the latest trends and best practices in security operations technologies bringing new ideas to the table.
o Champion innovation encouraging the team to explore new tools methodologies and technologies to improve client outcomes.
Collaboration & Reporting:
o Work closely with crossfunctional teams (sales engineering product) to ensure seamless service delivery and alignment on client requirements.
o Provide regular status reports to leadership on team performance project progress and client satisfaction.
Qualifications
Skills and Experience Requirements:
Experience:
o 5 years of experience in SIEM CTI or security operations with at least 2 years in a technical leadership or management role.
o Proven track record in delivering SIEM solutions for enterprise clients including deployment configuration and incident response.
o Strong experience with SIEM platforms such as Splunk Securonix Exabeam or similar technologies.
o Handson experience in security monitoring threat detection and response.
Technical Skills:
o Expertise in SIEM implementation use case development rule creation and alert tuning.
o Familiarity with security monitoring tools network security cloud environments and endpoint protection.
o Proficiency in scripting languages (e.g. Python PowerShell) for automation and customization.
o Strong understanding of security frameworks (e.g. NIST ISO) and compliance requirements (e.g. GDPR PCIDSS).
Leadership & Communication Skills:
o Strong leadership abilities with experience leading crossfunctional teams and developing team members.
o Excellent communication skills both written and verbal with the ability to interact with technical and nontechnical stakeholders.
o A collaborative mindset able to work across teams and influence without direct authority.
o Comfortable with both handson technical work and strategic team management responsibilities.
Education:
o Relevant certifications (e.g. CISSP Splunk Certified Architect etc. are highly desirable.
Equal Opportunities Monitoring
It is our policy to ensure that all eligible persons have equal opportunity for employment and advancement on the basis of their ability qualifications and aptitude. We select those suitable for appointment solely on the basis of merit without regard to an individuals disability race religion sex age or sexual orientation. Monitoring is carried out to ensure that our equal opportunity policy is effectively implemented.
If you are interested in applying for employment with Anomali and need special assistance or accommodation to apply for a posted position contact our Recruiting team at.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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