Operations Manager Full-Time Angel of The Winds Arena

Oak View Group is the global leader in venue development management and premium hospitality services for the live event industry. Offering an unmatched 360degree solution set for a collection of worldclass owned venues and a client roster that includes the most influential highest attended arenas convention centers music festivals performing arts centers and cultural institutions on the planet.

Utilizing independent judgment the Operations Manager supervises and coordinates the daytoday operations of the facilities including setup/changeovers repairs and maintenance and ice operations. This position provides overall administrative planning direction training and policies to Operations Foreman Ice Operations Supervisor Operations Supervisors and Staff assuring the highest quality service to assure client satisfaction.

This role will pay an annual salary of $77968.80$85000.00.

Benefits for FullTime roles: Health Dental and Vision Insurance 401(k) Savings Plan 401(k) matching and Paid Time Off (vacation days sick days and 11 holidays).

This position will remain open until July 4 2025.

• Supervise and participate in day to day operations of the Arena Community Ice Rink and Conference Center
• Coordinate and communicate all relevant information for event setups changeovers and maintenance tasks throughout the Events Center (Arena Community Ice Rink and Conference Center)
• Hire train and supervise part time and/or contract staff
• Ensure ice is maintained to WHL standards for games practices and special events
• Work with stakeholders to schedule and plan for various on ice events including home and away team practices Community Ice Rink events team special events gameday promotions etc.
• Establish and maintain Standard Operating Procedures for all aspects of the facility
• Coordinate labor hours for staff and contract workers. Monitor and report labor allocations to Director
• Assign work activities monitor workflow identify and resolve common operational issues related to changeover
• Ensure employees have the equipment and resources to perform the job efficiently
• Coordinate preventative and regular maintenance for all company equipment
• Maintain employee paperwork including scheduling attendance payroll disciplinary procedures etc.
• Assist the Engineering department with projects as required
• Complete daily facility reports
• Other duties and responsibilities as assigned

• Bachelors/Technical degree from an accredited college/university/school preferred
• Minimum of five years experience in supervision of others/work crews required
• Demonstrated knowledge of supervisory skills and experience
• Ability to communicate with employees coworkers clients and guests in a clear businesslike and respectful manner which focuses on generating a positive enthusiastic and cooperative work environment
• Capable of operating Microsoft Office software; including Excel Word and Outlook
• Working knowledge of facility and arena operations changeovers and setups
• Working knowledge of operations equipment including forklifts pallet jacks staging basketball floors hockey glass etc.
• Ability to oversee and direct staff in performance of changeover functions and ice maintenance
• Ability to follow written instruction interpret AutoCAD drawings and execute plans
• Capable of working nights weekends and holidays as well extended hours when needed
• Ability to handle multiple tasks at one time
• Ability to meet deadlines and function under stress
• Knowledge of OSHA requirements
• Previous experience with operating a Zamboni and ice maintenance is a plus

At OVG we understand that to continue positively disrupting the sports and live entertainment industry we need a diverse team to help us do it. We also believe that inclusivity drives innovation strengthens ourpeople improves ourservice and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (protected class) including but not limited to veteran status uniform service member status race color religion sex national origin age physical or mental disability genetic information or any other protected class under federal state or local law.