Fine Dining Hostperson - Terrace Grill

Wurzak Hotel Group is looking for a HostPerson within Terrace Grill the beautiful and modern fine dining restaurant locatedwithin the Dalmar & Element Hotel in downtown Fort Lauderdale FL. The HostPerson is responsible for ensuring the prompt recognition and seating of all guests in outlets as assigned and assists the servers in providing attentive courteous and efficient service to guests throughout their dining experience. He/she is also responsible for assisting the cashier in the collection of payment for all guest transactions.

General Requirements

• Employees must at all times be attentive friendly helpful and courteous to all guests managers and other employees.
• Greet and seat guests at appropriate tables in a timely manner.
• Be attentive of guests needs assist in providing a pleasant dining experience.
• Assist cashier in collection of money or credit cards from guests and servers as needed.
• Know how to prepare cashier report at the end of the shift.
• Pay out servers and service attendants tips if appropriate.
• Know how to properly take reservations for outlets.
• Ensure quality control of menus with regard to cleanliness and appearance.
• Perform opening and closing duties according to established sidework checklist.
• Ability to answer the telephone according to standards.
• Have a complete knowledge of standards of service for receiving a room service order.
• Have a thorough knowledge of menus and current specials in all applicable departments.
• Assist servers and cashiers in the servicing of guests as needed.
• Know and understand the state liquor laws.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.
• Must be able to crosstrain in other hotel related areas.
• Must be able to maintain confidentiality of information.
• Must be able to show initiative including anticipating guest or operational needs.
• Maintain a friendly and warm demeanor at all times.

Education and Experience

• One or more years of related experience.
• Familiarity with hospitality industry practices preferred.
• Must be able to effectively communicate both verbally and written with all levels of employees and guests in an attentive friendly courteous and serviceoriented manner.
• Must be effective at listening to understanding and clarifying concerns raised by employees and guests.
• Must be able to multitask and prioritize departmental functions to meet deadlines.
• Maximize efforts towards productivity identify problem areas and assist in implementing solutions.
• Must be effective in handling problems including anticipating preventing identifying and solving problems as necessary.
• Must be able to understand and apply complex information data etc. from various sources to meet appropriate objectives.

Our Perks

• Competitive Salary
• Paid Time Off
• Medical Dental Vision health insurance
• Robust supplemental insurance for Life AD&D Pets legal and more
• Wellness programs for mental physical and financial wellness
• Hotel and travel discounts
• Generous retirement/401k benefits
• Education and professional development
• Employee lunches and recognition programs

Who We Are

Wurzak Hotel Group (WHG) is a Philadelphiabasedowner developer and operator of premium branded fullservice extended stay and focus service core expertise is its unique ability to develop and operate hotels and food and beverage outlets in an entrepreneurial manner maximizing returns on the investment and developing longterm relationships with our guests.

WHGhas earned and maintainsits competitive advantage by developing talent within the organization who embody the same entrepreneurial spirit of our leadership team and who seek to create value through tireless innovationtight focus on the operational details and uncompromised guest Hotel Group has a proven track record of developing and managing hospitality assets for over 30 years and continues to be recognized as one of the regions top hospitality companies.

WHG is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture where all our team members can thrive. We have a zerotolerance policy for workplace discrimination on the basis of someones race gender disability or any other basis protected under federal state or local laws.

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