Cook
Cook
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Job Description
City Experiences is seeking a Cook for our City Cruises operation in Gananoque.
*Please note this is a seasonal/contract position*
About You:
This person will be adaptable dynamic and embody City Experiences RESPECT Service System.
About the Opportunity:
Inspired by a commitment to excellence the Cook creates an amazing experience for our guests and crew by harboring a passion for food and showing up daily with a positive attitude. The successful Cook is technically competent in food preparation and production demonstrates a willingness to contribute to general kitchen operations including receiving & storing provisions acts safely and responsibly follows food handling best practice protocols is opening to receiving feedback and is hospitable and cordial to coworkers and guests. The Cook will provide an amazing experience to guests by providing quick service and highquality food products in line with the menu and daily feature offerings.
Crew Benefits:
- Competitive Wage
- Retention Bonus up to $500.00!
- Complimentary Cruise Tickets& Uniforms
- Crew Recognition Awards
- Crew Referral Program up to $200.00 per referral
- Crew Events
- Paid Training
Essential Duties & Responsibilities:
- Provide amazing hospitality to coworkers and guests as prescribed in our RESPECT Service System.
- Reports to work on time and for all scheduled shifts clocking in and out appropriately in conjunction with managing personal break time appropriately.
- Understands and follows all policies and procedures relating to the crews role within the company.
- Maintains uniform in conjunction with a neat clean and wellgroomed appearance in compliance with appearance standards.
- Inspect food preparation and service areas to ensure observance of safe and sanitary foodhandling practices.
- Prepare highquality food following prescribed recipes and production specifications.
- Receive and organize hot line food orders manage station prep and prepare portions & garnish for service.
- Receive and store food using proper foodhandling techniques including stock rotation and monitoring temperatures of perishable products.
- Assist in routine cleaning of kitchen including daily cleaning of equipment and implements sanitizing food preparation surfaces and mopping floors.
- Communicate through supervisors deficiencies or discrepancies including but not limited to equipment repairs shortages spoilage wasted product and departmental variations.
- Maintain awareness of product specifications to ensure all recipes set out by Food & Beverage Manager are followed.
- To refine and expand their culinary knowledge and skills by applying themselves to gain experience from all stations. Inquiring about unknown products or production methods.
- Active participation in management of perishable food items limiting food waste.
- Proactively upgrading professional skills by questioning inquiring and involvement in the operation.
- Ensure that the kitchen always maintains compliance with all Company and Public Health rules and regulations.
- Maintain high level of cleanliness by following direction of supervisors and daily completion of all checklists.
- Participate in preshift and postshift line meetings.
- Greet guests as they enter on premise.
- Any other duties as assigned by the manager or supervisor on duty.
Requirements & Qualifications:
- O.S.S.D. or equivalent as recognized by the Ministry of Education
- Minimum two 2 years kitchen experience required.
- Food Handlers Certificate required.
- Smart Serve Certificate an asset.
- Hospitality or Culinary degree considered an asset.
- Energetic enthusiastic and selfdirected personality is essential.
- Will be closely supervised; accepts all training and guidance on a continuous basis. Passes along best practices and techniques to fellow crew members.
- Strong verbal written and interpersonal skills. Knowledge of another language in addition to English is an asset.
- Must be able to effectively understand and convey written and verbal information to guests and coworkers.
- Must possess a service orientation actively looking for ways to help others.
- Strong organizational multitasking and troubleshooting skills in a fastpaced work environment.
- The nature of the work may be strenuous and the work environment may be warm. Will work for extended periods of time without sitting.
- Required to lift furniture and other heavy items such as tables and chairs up and down stairs.
- Ability to work flexible hours and shifts which may include early mornings late nights weekends and holidays.
- Will be required to be available for work on all weekends during July & August including major holidays.
- Ability to reach bend stoop wipe push pull move or lift up to 35 pounds 16 kilograms).
- Nonslip footwear is required to ensure safety in the workplace. Crew members must wear appropriate nonslip shoes during shifts.
- If required wear additional assigned Personal Protective Equipment (PPE) (i.e. gloves weather appropriate dress attire sun protection).
About Us:
City Experiences passion is to provide amazing experiences on land and water. Our 40year success through organic growth and acquisitions has resulted in a portfolio of over 25 brands that welcome upwards of 30 million guests/riders annually. If youre an enthusiastic team player who thrives in an environment where communication creativity and cooperation are encouraged this may just be the opportunity for you.
The RESPECT Service Systemembodies City Experiences mission vision values and operating principles. By creating a company culture that puts RESPECT at its core we believe it will drive us to achieve our goal of becoming a Global Experiences and Transportation Leader.
City Experiences is proud to be an Equal Employment Opportunity employer. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment freeof harassment and/or discrimination of any type including but not limited to discrimination and/or harassment based upon race citizenship place of origin colour ancestry disability age creed sex/pregnancy family status marital status sexual orientation gender identity gender expression genetic characteristics receipt of public assistance and record of offences.
City Experiences employment and workplace decisions will be based on company needs job requirements and individual job qualifications and skills. City Experiences will comply with provincial and federal legislation relating to equal employment opportunities and employment equity.
Employment Type
Full-Time
