Case Manager Health Home Programs

Who We Are:CAMBA is a community of staff volunteers clients donors neighbors and partners who work together to build an inclusive New York City where all children and adults have access to the resources and supports they need to thrive. We take a comprehensive approach by offering more than 180 integrated programs in: Education & Youth Development Family Support Job Training & Employment Support Services Health Housing and Legal Services. We reach more than 73000 individuals and families including almost 13000 serves a diverse cross section of New Yorkers from new mothers in Brownsville to job seekers in the Rockaways. More than half of our clients are immigrants and refugees from around the globe. Over 85 of our families are in living in poverty reflecting the challenges faced by nearly 1.7 million New Yorkers today.

CAMBAs Health Home program is an innovative new model of care management focused on improving the health outcomes for individuals with severe mental illness & other complex chronic illnesses through coordinated networks of medical psychiatric behavioral health social service & housing providers. Staff will use cuttingedge health information technology & a unified plan of care to ensure all clients connect to & maintain primary medical care prevent hospital stays &/or reduce the length of hospitalizations. CAMBAs participation in health home places it at the forefront of a broad system wide change that will have a significant impact on many human services sectors.

Position: Case Manager

Reports To: Supervisor I

Location: 2244 Church Ave Brooklyn NY 11226

What The Case Manager Does:

• Review all documentation establishing clients eligibility for program and make file copies (e.g. Medicaid status and confirmation of HIV status).
• Assist clients in completing all CAMBA intake applications and forms.
• Create and maintain client files.
• Carry a caseload of approximately 50 clients.
• Conduct initial intake or assessment of clients and clients families and/or periodic reassessments.
• Conduct case conferences prior to finalizing all assessments / reassessments.
• Followup with clients and with referral organizations regarding client contact and progress with referral organization.
• Work with clients to break through barriers to client goals and to assist clients in advocating for themselves and in moving toward selfsufficiency.
• Recommend and implement strategies to persuade clients to participate more fully in this process.
• Monitor clients progress toward their service plans goals via regularly scheduled telephone contact and/or facetoface home and office visits and document via service plan outcomes and detailed progress notes (i.e. time of service type of service etc..
• Recommend closing of cases in which clients have: (a) achieved primary goals and have maintained stability for a period of months; or (b) have not demonstrated a willingness to participate in the process (losttoservice); or (c) have become ineligible for services (e.g. moved out of area change in Medicaid status).
• Provide all required information for weekly/monthly/quarterly/annual reports (e.g. # of clients in managed care programs # of clients housed etc).
• Act as client liaison/client advocate with outside organizations regarding such matters as education healthcare housing legal issues entitlements etc.
• Escort clients to appointments (educational medical social service etc..
• Followup with clients for a period of time after successful completion of their primary goals to assure client stability.
• May plan coordinate and facilitate social/peer support events including group facilitation for clients.
• May prepare marketing materials for the program.
• May input client data and client progress information into automated database.
• May reach out and market the program to the community in order to recruit clients.
• May prescreen clients over the telephone for eligibility and may schedule intake appointments.
• May assist clients in completing applications for benefits and entitlements and may process applications on clients behalf.
• Tasks may be modified expanded and/or assigned over a period of time.
• CAMBA Health Link utilizes a hybrid work schedule generally consisting of 3 remote days and 2 office days. Please note that field work may be required on remote days dependent on client need. CAMBA also reserves the right to increase your required office days dependent on your overall performance. *Hybrid scheduling is subject to change.

Minimum Education/Experience Required:

• Associates degree and four years applicable experience OR Bachelors degree (B.A. or B.S.W. and two years of applicable experience.

Other Requirements:

• Knowledge about understanding of and ability to work closely with persons with HIV/AIDS and related issues. Bilingual English with any one of the following languages: Spanish Russian HaitianCreole Chinese (Mandarin or Mandarin/Cantonese) preferred.
• Some evening/weekend availability may be required.

Compensation: $51500 annually
When salary ranges are listed the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and includes but is not limited to experience education budget and/or program size internal equity skills and other factors that may be required for the position and organization.

Status: Fulltime 35 hours per week)
Benefits: CAMBA offers a comprehensive benefits package including health insurance dental insurance 403(b) retirement plan with employer match paid time off (vacation personal and sick time) and paid holidays.

CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color people with disabilities and lesbian gay bisexual and transgender people are encouraged to apply. We consider all applicants without regard to race color religion creed gender gender identity gender expression national origin age disability socioeconomic status marital or veteran status pregnancy status or sexual orientation.