What is The Role:
Are you looking to make a real impact and play a substantial role in the growth of our company
As a Senior Enterprise Solutions Architect at Elastic you will serve as a technical authority and trusted advisor to our sales team customers partners and community. You will understand and solve our customers business issues with the Elastic Stack engage the Elastic community through events and programs and enable sales through our Partners. A successful SA at Elastic will be passionate about excellence taking the initiative to improve both themselves and the team through continuous learning and questioning the status quo.
What You Will Be Doing:
- Serving as the technical point of contact for your accounts and account managers in your assigned territory.
- Developing a deep understanding of customers goals and objectives and articulating how our offerings address their needs.
- Crafting and owning value based relationships at all levels in customer organizations.
- Actively participating in all phases of planning and for your territory from initial discovery to the technical win.
- Developing and maintaining a deep understanding of the Elastic products and solutions to demonstrate the value of our offerings in sales meetings and at events such as meetups and conferences.
- Effectively positioning Elastic products solutions and services.
- Crafting collateral and collaborating with other Elasticians to meet customer needs.
- Being the voice of the customer and community to communicate needs gaps and improvements to our engineering and leadership teams.
- Deepening both your sales and technical skills through self driven education using all the professional development opportunities provided by Elastic.
What You Will Bring:
- A track record of success in a technical presales role enough experience selling and implementing technology to earn your customers trust.
- Ability to articulate and sell the benefits of modern platforms software and technologies.
- A real passion for being curious and a continuous learner. You are someone that invests in yourself as much as you invest in your professional relationships.
- A history of successful customer relations where you developed an understanding of what made a difference and devised architectures that helped meet a goal solve a problem or outpace competitors.
- An ability to influence. Have you more than once convinced a team you worked for of an idea technology or architectural pattern
- The ability to inspire groups both large and small
- A willingness to travel within region to meet your customers.
- Must be located in the NYC Metro area
Required Experience:
Senior IC